Oakwood Hotel

Location was close to the conference venue and public transport. Room was spacious. The created expectations were not met as no kettle and fridge in the room as indicated on the advert. Also the windows do not close properly. Despite the room not meeting the advertised expectations, the staff were exceptionally friendly and supportive, going the extra mile. The breakfast was good and the chef made a great effort to meet our dietary requirements. He made us feel special by greeting us personally.

Wonderful, Great experience. Great location. Shall be back again.

We have been using the Oakwood for years. It was always a reasonably priced hotel in the heart of downtown Nairobi. We decided to check it out over the weekend and it hasn't changed much apart from a new entrance that is totally out of character with the rest of this small cozy hotel. Steel grills and off white tiles really do take away the old school charm that was always something we enjoyed. It feels like walking into an antiseptic dental surgery and we immediately missed the old wood lined walls that exuded charm and warmth. The rest of The Oakwood is much the same. The marvelous ramshackle rooms and furniture remains unchanged. Unfortunately it seems the owner decided to increase the cost of a cold refreshing beer to an extortionate KSH 400! This was the subject of much discussion with the disenchanted staff reporting that customers were jumping ship for more regular prices in less iron clad establishments. Sadly we decided to follow the herd and moved on! Shame to see such a venerable old establishment fall into the same trap as so many other old charmers.....!