The Palms Beach Hotel & Spa

I book 2 nights to my friends from Oman From Agency When my friend reach the hotel it was closed When I asked the agency they inform me the book 3 room and get good confirmation from the hotel I was very I was very embarrasses that they couldn’t stay in the hotel and they found other family olso have the same problem

Arriving at the Palms Beach Hotel and Spa is like coming home away from home. The staff is friendly, professional and welcoming. The food is fantastic and the facilities is all that you could want. They have a great pool and beach area, an excellent gym facility, and an excellent spa for women. The WiFi is great. What a great place to stay.

Great Place to stay at, I liked: --The location was amazing, being right by the sea with incredible views from my room, and also the possibility to overlook ALBOOM as well. --Room size was really perfect compared to other 5-star hotels I've stayed in in Kuwait. --Food Quality was perfect. The rooftop restaurant served amazing food, and the in-room dining was perfect too. (Big thanks to Islam & Ibrahim from room service for providing me with great food every night.) --Big thanks to Wassim from the front desk for the great service quality. He is always willing to help and provide the best levels of service, and his high level of professionalism. Improvements: --The parking lot gets so busy during events (weddings, etc.) that it's hard to find parking. --During swimming pool activities, the DJ is so loud that you can hear it from your room. --The steam room at the spa was not working for the entirety of my 9-day stay. --Michelle from the front desk should be more helpful and have a better attitude when solving issues that loyal guests may encounter.