Don Chan Palace Hotel And Convention

Large, decent room with a beautiful view of the Mekong. But a mattress as hard as a plank of wood, air conditioning barely working, dark lighting with 5W bulbs, the lack of hot water in the bathroom, and the loud noise from the road below made my 14 days stay unpleasant. This was reinforced by very, very basic food, always the same at each meal, with poor quality products (tasteless meat, sometimes giving the impression of eating cardboard). Don't hope to have any reduction, or gift, even small. I broke a glass and I was asked to pay 6 $ to replace it (the real cost is 0,8$). However, at the same time, I paid 910$ for my stay. I was there in a particular context, since I did about forty when I entered Laos. So my comments on the food do not relate to the restaurants at this hotel. But this is a hotel that I would not go back to and that I do not recommend

We stayed here for 2 nights while attending a conference in the city. The room was decent although the bed was very hard and poor quality, definitely not a pocket sprung. mattress.The hotel was not really 5 star more like 3 or 4 star. The hotel is totally geared up for the mainly Chinese customers who stay here,For example there were 24 Chinese channels on the tv but not one in English. Also the food is designed for Chinese taste. We were disturbed by loud music on one night,which seemed to be coming from the hotels own adjacent conference centre, the hotel staff were totally unhelpful and unwilling to do anything about this. So I wouldnt recommend this hotel because of potential noise problems and because of the hotels total dedication to the Chinese customers, there are hotels with more consideration for western visitors.

I was staying there for about three nights on a business trip. Service was ok. Breakfast is catering for Chinese taste. The room had a very nice view on Vientiane. At the same time the Hotel is a bit off the city center.