Berjaya Waterfront Hotel, Johor Bahru

2.0 / 5

•

88, Jalan Ibrahim Sultan, Duty Free Zone, 80300 Johor Bahru, Johor, Malaysia

Reviews from Guests

2.0/5

389

Reviews

from real guests

karmunh2026

A big thank you to the amazing housekeeping team at **Berjaya Waterfront** for making every return to my room a little more special 🥰🦢

Manasgandhi

Very far from the city center and main attraction lego land. The hotel was blank and silent and yet they said they are full. We could hardly see anyone in the hotel. There is no life guard or staff available at the swimming pool of the property which is a serious security failure for a 4 star hotel. There are no equipments like tubes of floaters for kids. There is no concept of separate pool towels at the swimming pool. Even the gym of the hotel is very small and as basic as a tread mill is not there in gym. Even none of the other equipment like cycling machine and others were working. Again no staff to help or guide in the gym. The hotel is actually misselling itself by putting fancy pictures.

yashwantk2026

My stay at Berjaya Waterfront Hotel was already disappointing due to the outdated facilities and poor maintenance, but the experience at NZ Spa (Level 7) made it significantly worse. The spa environment felt highly inappropriate and uncomfortable. The atmosphere did not resemble a professional wellness facility. The setup, staff presentation, and overall conduct raised serious concerns and made the experience feel questionable rather than relaxing. It did not feel like a legitimate spa service aligned with a 4-star hotel standard. Instead of feeling relaxed, I left feeling disturbed and uneasy. This is not what guests expect when booking a hotel of this category. Management should seriously review what is operating under their roof. I would not return!!!

Facilities Details

Breakfast service

Pool

Airport Shuttle (surcharge)

Air Conditioning

Free Wifi

Family Rooms

Coffee/tea maker

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

Laundry

Shops (on site)

Newspapers

Express Check-in/Check-out

Meeting stationery

On-site accessible self parking

Ticket Service

Proposal spot

Baggage Storage

Golf course [on-site]

Business Center

24-Hour Front Desk

Elevator

Self Parking

Desk/workspace

Valet Parking

Hair/Beauty Salon

ATM on site

Concierge Service

Souvenir/Gift Shop

Daily Housekeeping

Restaurant

Room Service

Non-smoking Rooms

Outdoor Pool

Accessible concierge desk

Breakfast service

Pool

Airport Shuttle (surcharge)

Air Conditioning

Free Wifi

Family Rooms

Coffee/tea maker

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

Laundry

Shops (on site)

Newspapers

Express Check-in/Check-out

Meeting stationery

On-site accessible self parking

Ticket Service

Proposal spot

Baggage Storage

Golf course [on-site]

Business Center

24-Hour Front Desk

Elevator

Self Parking

Desk/workspace

Valet Parking

Hair/Beauty Salon

Nearby Location

Dinosaurs Alive Water Theme Park - KSL Hotel & Resort

2.85 km

Arulmigu Sri Rajakaliamman Glass Temple

2.64 km

Sultan Abu Bakar State Mosque

3.90 km

Discounts recommended for you

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10 Available Room Types

Suite City View

Non-smoking

Bar

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Sleep comfort items

Toilet

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Clothes Rack

Room service [24-hour]

Free bottled water

Bathroom

Carpeted

City view

Electric Kettle

Ironing Facilities

Shower

View

Internet [LAN]

Suite Polo View

Non-smoking

Bar

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Sleep comfort items

Toilet

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Clothes Rack

Room service [24-hour]

Free bottled water

Bathroom

Carpeted

Electric Kettle

Ironing Facilities

Shower

View

Internet [LAN]

Suite Sea View

Non-smoking

Bar

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Sleep comfort items

Toilet

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Clothes Rack

Room service [24-hour]

Free bottled water

Bathroom

Carpeted

Electric Kettle

Ironing Facilities

Sea view

Shower

View

Internet [LAN]

Deluxe Twin Sea View

Non-smoking

Bar

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Sleep comfort items

Toilet

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Clothes Rack

Room service [24-hour]

Free bottled water

Deluxe Double Sea View

Non-smoking

Bar

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Sleep comfort items

Toilet

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Clothes Rack

Room service [24-hour]

Free bottled water

Hotel Details

AI Summary

About Berjaya Waterfront Hotel, Johor Bahru

Berjaya Waterfront Hotel, Johor Bahru is a distinguished 5-star accommodation in Malaysia, offering a blend of comfort and convenience for both business and leisure travelers in Johor Bahru. This hotel provides a relaxing atmosphere, complemented by essential services and leisure options designed to enhance every guest's stay in this vibrant city.

Services & Amenities at Berjaya Waterfront Hotel, Johor Bahru

Berjaya Waterfront Hotel, Johor Bahru offers a wide array of facilities to enhance your stay, including free Wi-Fi, laundry service, and on-site shops. Guests can enjoy the swimming pool, utilize the business center, or explore the on-site golf course. Other conveniences include a 24-hour front desk, express check-in/check-out, luggage storage, a smoking area, and available valet parking. Additionally, the hotel provides meeting stationery, ticket service, a proposal venue, and a tea/coffee maker in rooms.

About the Berjaya Waterfront Hotel, Johor Bahru Hotel Brand

Berjaya Waterfront Hotel, Johor Bahru is part of the Berjaya Hotels & Resorts group, a prominent Malaysian hospitality brand known for its diverse portfolio of hotels and resorts across various destinations. The brand emphasizes delivering memorable experiences and quality services to its guests, reflecting a commitment to excellence in the hospitality industry.

Location & Getting to Berjaya Waterfront Hotel, Johor Bahru

Berjaya Waterfront Hotel, Johor Bahru is strategically located in Johor Bahru, Malaysia, offering convenient access within the city. Travelers can reach the hotel via various local transportation options. For guests arriving or departing by air, the hotel also provides an airport shuttle service for a surcharge, ensuring a smooth connection to and from the airport.

Facilities Details

Pool and Spa

Fitness Center

Outdoor Pool

Parking and Transportation

Airport Shuttle (surcharge)

Self Parking

Valet Parking

Food & Drink

Restaurant

Room Service

Breakfast service

Front Desk Services

Newspapers

Express Check-in/Check-out

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Entertainment and Family Services

Meeting stationery

Business Facilities

Business Center

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

On-site accessible self parking

Proposal spot

Golf course [on-site]

Coffee/tea maker

Pool

Elevator

Desk/workspace

Non-smoking Rooms

Family Rooms

Air Conditioning

Accessible concierge desk

Frequently Asked Questions About Berjaya Waterfront Hotel, Johor Bahru

AI Summary

1. Does Berjaya Waterfront Hotel, Johor Bahru offer free Wi-Fi?

Yes, Berjaya Waterfront Hotel, Johor Bahru provides free Wi-Fi access for all its guests.

2. Does Berjaya Waterfront Hotel, Johor Bahru have a swimming pool?

Yes, Berjaya Waterfront Hotel, Johor Bahru features a refreshing swimming pool for guests to enjoy.

3. Is parking available at Berjaya Waterfront Hotel, Johor Bahru?

Yes, the hotel offers both disabled parking (self-service) and convenient valet parking options.

4. Is there a 24-hour front desk at Berjaya Waterfront Hotel, Johor Bahru?

Yes, Berjaya Waterfront Hotel, Johor Bahru provides a 24-hour front desk service for guest assistance.

5. Is an airport shuttle service available at Berjaya Waterfront Hotel, Johor Bahru?

Yes, an airport shuttle service is available at Berjaya Waterfront Hotel, Johor Bahru for an additional surcharge.

6. Does Berjaya Waterfront Hotel, Johor Bahru have business facilities?

Yes, the hotel features a business center and provides meeting stationery for corporate needs.

7. Can I get laundry service at Berjaya Waterfront Hotel, Johor Bahru?

Yes, laundry service is available for guests at Berjaya Waterfront Hotel, Johor Bahru.

8. Does Berjaya Waterfront Hotel, Johor Bahru have an on-site golf course?

Yes, Berjaya Waterfront Hotel, Johor Bahru features an on-site golf course for guests' recreation.

9. Are there shops at Berjaya Waterfront Hotel, Johor Bahru?

Yes, guests can find various on-site shops available at Berjaya Waterfront Hotel, Johor Bahru.

10. What is the star rating of Berjaya Waterfront Hotel, Johor Bahru?

Berjaya Waterfront Hotel, Johor Bahru is a distinguished 5-star hotel.