JB Central Hotel Johor Bahru

This is the most disgusting hotel I've stayed! Such a waste since the location is perfect. Minutes away from shopping malls, custom and immigration and the night market. Have a stunning view of the causeway and Singapore especially in the evening. Back to the hotel. We arrived late after a long day. Staying just for a night. When we reached the lobby, we were greeted by the receptionist with a smile but at the same time I noticed something is not right. The lobby were unorganised, looks old and smelly. But we'll, I have a very low expectations on this hotel with the room rate that I paid. Never mind, I just want a good rest. Check in process is pretty fast, about less than 5 minutes since everything is prepaid. This time again I felt something is not quite ordinary when the receptionist hand me the air-con remote control. Went to the lift which is next to the reception counter. The area is just like an old shopping mall lift, nothing like hotels lift landing. However the came pretty fast. Once enter the lift, I was so so suprise to see how dirty it was. The real nightmare began when we reach our floor which is on the 14th floor. The carpet along the corridor is supposed to be red in color but it's turn black because of too dirty and no maintainance. It's really disgusting these kind of conditions in the hotel vicinity! It's super super dirty and I don't even know the appropriate words to describe. Walk all the way to my room and I saw 1 major safety issue that the management failed to see. The window and the end on the corridor is widely open! Just imagine if children playing and climb on the window, the resulting be catastrophic! This is truly a super massive issue!!! Enter the room, the size is big with 1 king size and 1 single bed BUT, the condition is even worse than those super cheap B&B!!! Just take a look at the photo attached. It is super disgusting!!!! 1. The trash bin the washroom filled with water and rubbish!!! The floor is dirty with stain everywhere!!! 2. The stain in the bedroom is out of this world, I can't even describe how dirty it is. Let the photo speak for itself. I don't even dare to take off my shoe. 3. The sofa is suitable to be thrown away. 4. The mattress is as hard as brick!! Same goes to the pillow. I don't 100% blame the staff for this condition but rather the management fault. They failed to manage the property properly. I am very sure if Malaysia Hotel association, building safety inspector and ministry of health making a suprise inspection, this building will fail in all areas. My suggestion is, if the management felt that they unable to maintain this hotel, I think it is better to rent/lease or even sell the property to any proper hotel chain.

We book a room via booking.com and paid already but when we arrived, we were told it wasn't updated in the system. Fortunately, there was room available so we were able to get a room. However, to our dismay, the door was spoilt. It took almost 2-3 hours for the door to be fixed. We'd to went up and down multiple times to speed up the process. Besides that, the parking stinks. There's no lift from parking lots to lobby. Couldn't drop at the main entrance because the road was blocked.

We called to book in advance a day earlier. I had an undated room voucher. We saw the location as quite central and busy. We regret that the hotel management did not accept their own voucher. This voucher was won by me during a music band charity from tickets which I bought in Kuala Lumpur months ago. While I felt cheated by the hotel, I didn't regret as the hotel must have seen some history, looks aged and massage dens and quite a slum place.