Grand Crystal Kedah

If you are thinking of staying here, don’t. It was most likely quite grand about 30 years ago, but nothing has been done since. In my room, the Tv doesn’t work, neither does the fridge, no hot water, aircon struggling, shower pressure very low.

It's been long time I didn't write my review about my travelling activity. End of July I was staying with my husband and my toddler son.i don't mine if the hotel was old or else.however the service that the reception give so not called hotelier. The reception staff all are gentlemen,no politeness and happy to serve a guest. My room very clean and big.however the aroma when you open the room not nice.its smell so sticky. During night time there is no air conditioning.My kattle in room got problem we have report to them at reception but no action , I can't boil hot water to make my son milk.its need my husband come down at down stairs to take it by him self.the hotel staff not show that their wanted to help us. So for me even it's cheap but not worthy to stay if the staff not willing to help.

the hotel name itself portray the glorious image of this hotel once upon a time. however, the management now need to know there is an urge to refurbish the hotel. the smelly room, the dirty utensil, and the food was not that nice.