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Reviews from Guests

2.0/5

tripadvisor

33

Reviews

from real guests

lanburn

4

/

5

Last minute call the hotel and luckily the room available for accommodating for 2 adults & 2 kids in family room come with 2 queen room. Just stay for a quick break before continue our journey go back to KL next morning. Room very specious, air conditioning was really good and feel cold at night. Our room facing at the menara alor setar and so quiet at night. We had quick breakfast with nasi lemak and coffee, food tastes is perfect and the sambal so delicious. My kids only had a cereal and milk. If you're looking a place to have a short break, just for relaxing, foods hunting and shopping. You can consider to stay here.

ana_kecik

1

/

5

this chain hotel is one of the eldest hotels in Malaysia. the issue and the main problem was the hotel management always ignore if we complain about the hotel. when i stayed there, the room looks like clean, and tidy but when i sit on the bed, i can smell the bad odor. it was like not been clean/ wash for a quite long time. when i tried to sleep, i get sneezing alla the night. even i took the medicines for the antihistamine (allergic with germs). my skin get itchy. the experience was terrified. really not worth with money. the breakfast was basic. i knew the hotel was bad but at that time i got no choice cz all hotel was fully booked.

Nomad17052807666

1

/

5

The worst ever hotel i have gone...feel not worth for paying money this kind hotel room.But one thing the staff are friendly .i will post few photo ...so u can know the reality of the hotel...As i have book the hotel with agoda which written got pool once we reach there ...we get to know it Majlis Perbandaran pool that this hotel sharing...feel very disappointed 😞😞😞

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Malay Spoken

Wi-Fi in public areas

Italian Spoken

Alternative meal arrangement

French Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Halal breakfast

Suit Press

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Estonian Spoken

Vending machine

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Contactless check-in/out

Dry Cleaning

Facilities for Disabled Guests

Slovenian Spoken

Ironing Service

Laundry

Lao Spoken

Meeting stationery

Lithuanian Spoken

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Car park [free of charge]

Car park [on-site]

4 Available Room Types

Superior Twin
Superior Twin
Superior Twin

Superior Twin

room-size-icon

22 Square Meter

Electric Kettle

Electric Kettle

Additional toilet

Additional toilet

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Sleep comfort items

Sleep comfort items

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Refrigerator

Refrigerator

Desk

Desk

Sitting Area

Sitting Area

Trash cans

Trash cans

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Accessible by stairs

Accessible by stairs

Safe

Safe

Safety/security feature

Safety/security feature

Shower

Shower

Standard Queen Room
Standard Queen Room
Standard Queen Room

Standard Queen Room

room-size-icon

185 Square Meter

Family (FR)
Family (FR)
Family (FR)

Family (FR)

room-size-icon

26 Square Meter

Superior Queen
Superior Queen

Superior Queen

room-size-icon

22 Square Meter

Facilities Details

Food & Drink

Alternative meal arrangement

Buffet-Style Restaurant

Halal breakfast

Restaurant [halal]

Restaurant

Room Service

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Meeting stationery

Smoke-free property

Wi-Fi for special events

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Kitchen

Game Room

Library

Cleaning Services

Suit Press

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Malay Spoken

Italian Spoken

French Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Slovak Spoken

Finnish Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

All Spaces Non-Smoking (public and private)

Facilities for Disabled Guests

Heating

Designated Smoking Area

Family Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]