Malibest Resort

3.0 / 5

•

Pantai Cenang, Mukim Kedawang, 07000 Langkawi, Kedah Darul Aman.

Reviews from Guests

3.0/5

1,092

Reviews

from real guests

Experience518540

Only the price is ok ... because it is so low. Very busy commercial neighborhood. Outdated rooms and too much concrete in an idyllic place. Pictures are wrong! These are from a few years ago and it doesn't look so clean anymore. Staff very friendly and helpful. But still for us a setback and have looked for another hotel on the spot.

Excursion768313

Worst Hotel Experience in Langkawi – This was the worst hotel experience I have ever had. I strongly advise everyone to avoid staying here. Room 415 was in terrible condition. The air conditioner was not working despite the extremely hot weather, making it impossible to sleep. Water was dripping inside the room, the TV remote didn't work, the lights were not working properly, and even the Wi-Fi was not working. The room was dirty, poorly maintained, and completely unacceptable. We informed the staff about these issues at night. At first, they told us they would move us to another building, but later they refused to change our room. The staff were extremely rude, disrespectful, and unprofessional. When I asked to speak to the manager, one of the staff members said, "Go speak to anyone. We don't care. Give a bad review—we don't care." This kind of behavior is shocking and completely unacceptable in the hospitality industry. Because the air conditioner was not working, we could not rest or sleep the entire night. Instead of helping us, the staff showed no concern for our comfort or well-being. Don't even think about booking this hotel if you want a peaceful and comfortable stay. Just because the location is good doesn't mean the hotel is worth it. Don't spoil your trip, your stay, and your mood by choosing this place. The service is pathetic, the rooms are in the worst condition, and the staff simply don't care about their guests. Save your money and choose another hotel. I would never recommend this hotel to anyone.

Angelewis

Tired hotel in the heart of Pantai Cenang. Location could not be beaten, breakfast is pretty good, varied and plentiful, a few more options of fruit would be good. Rooms are a little dated. Cleanliness is missing. I had to nag the cleaning staff each day to clean my room, they kept insisting it had been cleaned. It had not. The pool was good but limited areas to sit or relax by it. If you’re on a budget, I would recommend but otherwise not.

Facilities Details

Beachfront

Free Wifi

Spa

Designated Smoking Area

Baggage Storage

Ticket Service

24-Hour Front Desk

ATM on site

Daily Housekeeping

Restaurant

Valet Parking

Pool facilities

Outdoor Pool

Beachfront

Free Wifi

Spa

Designated Smoking Area

Baggage Storage

Ticket Service

24-Hour Front Desk

ATM on site

Daily Housekeeping

Restaurant

Valet Parking

Pool facilities

Outdoor Pool

6 Available Room Types

Family Room

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Bidet

Towels

Hair dryer

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Deluxe Family

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Bidet

Towels

Hair dryer

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Superior Twin Room

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Bidet

Towels

Hair dryer

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Superior Double Room

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Bidet

Towels

Hair dryer

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Premier Double Room

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Bidet

Towels

Hair dryer

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Facilities Details

Pool and Spa

Beachfront

Spa

Outdoor Pool

Parking and Transportation

Valet Parking

Food & Drink

Restaurant

Front Desk Services

Baggage Storage

Ticket Service

24-Hour Front Desk

ATM on site

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

Pool facilities