Ascott Kuala Lumpur

4.0 / 5

•

No 9 Jalan Pinang 43300

Reviews from Guests

4.0/5

1,591

Reviews

from real guests

Venture02863166986

Electricity was shut for 9 hours but no alternative supplies, provisions or compensatory measures.

fatihahh11

This is my second stay within a week with 2 different family groups. Overall was great. The hotel staffs were all very friendly and helpful. Specifically Mr Harmizi. They even got our grab food deliveries delivered to our rooms. Most of the Rooms were big and comfortable for big families. Location wise, walking distance to KLCC.

Isjaishah332

We were here from 28 May till 31 May, it seems either the place too cramped for front office to attend to guests or they were over loaded for either check in guests, check out guests or any queries to attend to. The hotel needs to upgrade the Front Office area with better lightings and spaces. The Bell or Concierge Guys who carried out bags up were excellent. We misunderstood that our 2 bedrooms will come with washer and dryer but they were not, thus please confirm when booking the room. Second day of our stay (Sat) we requested the housekeeping to be done at 12.30pm since we will be out for lunch. Call was made around 10.45am to 11.00am before we left. When we returned back to the room, about 1pm, it was not done. When checked the Front Office Lady (same person checked us in) told me actually the timing cannot be promised. No word of apologizing about it. We waited at the lobby till 3pm, still the room was not cleaned. There seems to be confusing with some of the Front Office on the WORD housekeeping and make up room. Does this two meaning the same? Do ensure as well the water or sweets that was put up for the guests at the lobby is checked especially the water that was on dispenser can come out. There's something stuck from the bottom of it that made the water unable to flows out (30 May, afternoon). Hopefully the hotel can ensure that the hotel is equipped with housekeeping attendants during peak period. Nevertheless the housekeeping attendant that did our room did very well. Breakfast on 31 May was so-so. It seems the cook didnt know how to do baked beans. Service was excellent but the food has to be improved. Hopefully this can be improved by then. The Bell Boys attendants and driver for the shuttle were excellent.

Facilities Details

Pool

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Toiletries

Babysitting/Child Services

Braille and tactile signage

On-site accessible self parking

Bicycle Rental

Indoor fireplace

Shuttle Service (free)

Garden

BBQ grill

Elevator

Library

Vending machine

Pet facilities

Meeting stationery

Accessible route to the registration desk

Baggage Storage

Convenience Store (on site)

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Self Parking

Desk/workspace

Terrace

Concierge Service

Pool

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Toiletries

Babysitting/Child Services

Braille and tactile signage

On-site accessible self parking

Bicycle Rental

Indoor fireplace

Shuttle Service (free)

Garden

BBQ grill

Elevator

Library

Vending machine

Pet facilities

Meeting stationery

Accessible route to the registration desk

Baggage Storage

Convenience Store (on site)

Business Center

24-Hour Front Desk

Daily Housekeeping

Nearby Location

Kuala Lumpur Convention Centre

331 m

Suria KLCC

332 m

Kuala Lumpur City Tour

383 m

UNITAR International University, Kuala Lumpur Campus

135 m

Surau Wakaf Ahmad Dawjee Dadabhoy

175 m

royale honey etumax klcc

220 m

Cultiveat (Grand Hyatt Kuala Lumpur)

225 m

Every Nation Church KL City Center

260 m

Petronas Twin Towers

317 m

Aquaria KLCC

320 m

Raja Chulan Monorail Station

440 m

University Of Wolverhampton (South East Asia Regional Office)

449 m

KLCC Park

476 m

Golden Triangle KL

492 m

Hop-On Hop-Off Bus Stop

496 m

6 Available Room Types

3-Bedroom Premier

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

Entire unit wheelchair accessible

Sitting Area

Room service [24-hour]

Non-smoking

Carpeted

Soundproof

Refrigerator

Laptop workspace

Dining Area

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Toaster

Stovetop

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Fireplace

Kitchen

Microwave

Oven

2-Bedroom Executive

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

Entire unit wheelchair accessible

Sitting Area

Room service [24-hour]

Non-smoking

Carpeted

Soundproof

Refrigerator

Laptop workspace

Dining Area

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Toaster

Stovetop

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Fireplace

Kitchen

Microwave

Oven

2-Bedroom Premier

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

Entire unit wheelchair accessible

Sitting Area

Room service [24-hour]

Non-smoking

Carpeted

Soundproof

Refrigerator

Laptop workspace

Dining Area

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Toaster

Stovetop

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Fireplace

Kitchen

Microwave

Oven

Studio Premier

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

Entire unit wheelchair accessible

Sitting Area

Room service [24-hour]

Non-smoking

Carpeted

Soundproof

Refrigerator

Laptop workspace

Dining Area

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Toaster

Stovetop

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Fireplace

Kitchen

Microwave

1-Bedroom Premier Twin

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

Entire unit wheelchair accessible

Sitting Area

Room service [24-hour]

Non-smoking

Carpeted

Soundproof

Refrigerator

Laptop workspace

Dining Area

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Toaster

Stovetop

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Fireplace

Kitchen

Microwave

Hotel Details

AI Summary

About Ascott Kuala Lumpur

Ascott Kuala Lumpur offers a luxurious 5-star experience, providing sophisticated serviced apartment accommodation in the heart of Malaysia. Ideal for both business and leisure travelers, this property ensures a comfortable and elegant stay with its premium amenities and attentive service, embodying an atmosphere of refined living for all guests.

Services & Amenities at Ascott Kuala Lumpur

Ascott Kuala Lumpur boasts an array of excellent facilities and services designed for a delightful stay. Guests can enjoy free Wi-Fi, laundry service, bathroom amenities, enhanced cleaning measures, and a babysitting service. The property also features accessible parking, bicycle rental, an indoor fireplace, a free shuttle service, and an airport shuttle available for a surcharge. Additional amenities include a garden, barbecue grills, elevator, fitness center, library, spa, and vending machines.

About the Ascott Kuala Lumpur Hotel Brand

Ascott Kuala Lumpur is part of The Ascott Limited, a leading international lodging owner-operator. Renowned for its award-winning serviced residences and hotels across key cities worldwide, The Ascott Limited offers a diverse portfolio of brands providing premium experiences and exceptional comfort to global travelers seeking sophisticated and extended stays.

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Bicycle Rental

Shuttle Service (free)

Airport Shuttle (surcharge)

Self Parking

Food & Drink

Vending machine

Front Desk Services

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Babysitting/Child Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Convenience Store (on site)

Common Areas

Library

Terrace

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Toiletries

Braille and tactile signage

On-site accessible self parking

Indoor fireplace

Garden

BBQ grill

Elevator

Pet facilities

Accessible route to the registration desk

Pool

Desk/workspace

Frequently Asked Questions About Ascott Kuala Lumpur

AI Summary

1. Does Ascott Kuala Lumpur offer Wi-Fi access?

Yes, guests at Ascott Kuala Lumpur can enjoy complimentary Wi-Fi throughout their stay.

2. Are laundry services available at Ascott Kuala Lumpur?

Yes, laundry service is provided for the convenience of guests at Ascott Kuala Lumpur.

3. Does Ascott Kuala Lumpur have a fitness center?

Yes, Ascott Kuala Lumpur features a well-equipped fitness center for guests to maintain their workout routine.

4. Is there a spa available at Ascott Kuala Lumpur?

Yes, guests can relax and rejuvenate at the spa facility within Ascott Kuala Lumpur.

5. Does Ascott Kuala Lumpur provide an airport shuttle?

Yes, an airport shuttle service is available at Ascott Kuala Lumpur, though a surcharge applies.

6. Is parking available for guests at Ascott Kuala Lumpur?

Yes, accessible self-parking is available for guests staying at Ascott Kuala Lumpur.

7. Can I rent a bicycle at Ascott Kuala Lumpur?

Yes, bicycle rental services are offered at Ascott Kuala Lumpur for exploring the area.

8. Does Ascott Kuala Lumpur offer babysitting services?

Yes, babysitting services are provided at Ascott Kuala Lumpur for guests with children.

9. Is there a shuttle service provided by Ascott Kuala Lumpur?

Yes, Ascott Kuala Lumpur offers a complimentary shuttle service for its guests.

10. Are there vending machines on-site at Ascott Kuala Lumpur?

Yes, vending machines are available at Ascott Kuala Lumpur for quick snacks and beverages.