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Reviews from Guests

3.0/5

tripadvisor

4,759

Reviews

from real guests

Daydream49331551997

5

/

5

⭐⭐⭐⭐⭐ Our four-night stay at Novotel Kuala Lumpur City Centre exceeded our expectations and reminded us why we continue to choose Accor hotels wherever we travel. As Accor members, we particularly appreciated access to the Premier Lounge. Enjoying breakfast there each morning was a relaxing way to start the day, and returning each afternoon for the complimentary cocktails and delicious canapés was a real highlight of our stay. The lounge provides a peaceful atmosphere, quality food and beverages, and excellent hospitality. The standout member of the team was Rubel, who looks after the Premier Lounge. He is the perfect example of humble, genuine hospitality. Nothing was ever too much trouble, and he welcomed every guest with a warm smile, kindness and professionalism. His attention to detail and quiet dedication ensured everyone felt valued and cared for. Team members like Rubel make a lasting impression and are a tremendous asset to both Novotel and the Accor brand. Our room was clean, comfortable and well maintained, and every staff member we encountered was friendly, courteous and eager to help. The hotel’s central location made it easy to explore Kuala Lumpur, with shopping, dining and the KLCC precinct all within easy reach. Thank you to Rubel and the entire Novotel Kuala Lumpur City Centre team for making our stay such an enjoyable one. We highly recommend this hotel and will happily stay here again on our next visit to Kuala Lumpur.

D4274VFjonc

5

/

5

The Novotel is a well situated, clean, friendly hotel about 15 minutes walk from the Petronas Towers and well located for the monorail and other stations. In etrms of access from the airport take the airport train and it's about 10mins in a grab from KL Central station. There is an additional fee for a child's bed which wasn't included in the initial booking but this didn't detract from a pleasant stay. This is a good central hotel convenient to many attractions.

zacharysoo

5

/

5

Walkable distance from the KLCC Convention Centre, making it a great hotel to stay while attending meetings at KLCC. Staff are helpful and friendly. It is my view that this Novotel is better than many other Novotels that I stayed before. Clean and comfortable room. Bed was good, giving me a restful sleep. Breakfast was tasty. I was very happy that they served soy milk, which is one of my favorite beverages. The price can be costly depending on whether it is a high season, I suppose. I will consider staying here again.

Facilities Details

Pool

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Spa

Fitness Center

Laundry

Toiletries

Parking (limited spaces)

On-site accessible self parking

Ticket Service

Elevator

Accessible route to the registration desk

Accessible public restrooms

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Self Parking

Desk/workspace

Computer station

Concierge Service

Nearby Location

Tokyo Street at Pavilion Kuala Lumpur

Tokyo Street at Pavilion Kuala Lumpur

275 m

Kuala Lumpur Convention Centre

Kuala Lumpur Convention Centre

319 m

Pavilion Crystal Fountain

Pavilion Crystal Fountain

343 m

Sunrise Dairy Sdn Bhd

Sunrise Dairy Sdn Bhd

154 m

Raja Chulan Monorail Station

Raja Chulan Monorail Station

216 m

royale honey etumax klcc

royale honey etumax klcc

245 m

Embassy of the Republic of the Philippines

Embassy of the Republic of the Philippines

248 m

Aquaria KLCC

Aquaria KLCC

276 m

Surau Wakaf Ahmad Dawjee Dadabhoy

Surau Wakaf Ahmad Dawjee Dadabhoy

297 m

The Starhill

The Starhill

407 m

Surau Al Khair

Surau Al Khair

426 m

WynSports by Wyndham Suites KLCC

WynSports by Wyndham Suites KLCC

432 m

Fahrenheit88 Shopping Mall

Fahrenheit88 Shopping Mall

444 m

Embassy of Hungary in Kuala Lumpur

Embassy of Hungary in Kuala Lumpur

445 m

Museum of Illusions Kuala Lumpur

Museum of Illusions Kuala Lumpur

453 m

10 Available Room Types

Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Dining Table

Dining Table

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed

Executive Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Dining Table

Dining Table

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Dining Table

Dining Table

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Premier Room, 1 King Bed
Premier Room, 1 King Bed
Premier Room, 1 King Bed
Premier Room, 1 King Bed
Premier Room, 1 King Bed
Premier Room, 1 King Bed
Premier Room, 1 King Bed
Premier Room, 1 King Bed
Premier Room, 1 King Bed

Premier Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Dining Table

Dining Table

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Dining Table

Dining Table

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

About Novotel Kuala Lumpur City Centre

Novotel Kuala Lumpur City Centre is a 4-star hotel offering a comfortable stay in Malaysia. Guests can enjoy amenities such as complimentary Wi-Fi, laundry services, and a fitness center. The hotel also features a spa and a business center for convenience, ensuring a pleasant experience in Kuala Lumpur.


Services & Amenities at Novotel Kuala Lumpur City Centre

Novotel Kuala Lumpur City Centre provides guests with a range of facilities including free Wi-Fi, laundry service, toiletries, and both limited general parking and self-service disabled parking. The hotel offers a free airport shuttle service, a paid airport shuttle service, ticket service, and luggage storage. Guests can utilize the fitness center, spa, and business center. Accessibility features include a lift, disabled access to the registration counter, and disabled public restrooms. The hotel also maintains high cleanliness standards.


About the Novotel Kuala Lumpur City Centre Hotel Brand

Novotel is a renowned international midscale hotel brand part of the Accor group, known for its consistent service quality and modern amenities across its global properties. Novotel Kuala Lumpur City Centre reflects the brand's commitment to providing comfortable and reliable stays for both business and leisure travelers, offering a familiar standard of service in Malaysia.


Facilities Details

Pool and Spa

Fitness Center

Spa

Parking and Transportation

Parking (limited spaces)

Airport Shuttle (surcharge)

Airport Shuttle (free)

Self Parking

Food & Drink

Snack Bar

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Toiletries

On-site accessible self parking

Elevator

Accessible route to the registration desk

Accessible public restrooms

Pool

Desk/workspace

Computer station

Frequently Asked Questions About Novotel Kuala Lumpur City Centre

generate-AIAI Summary

1. Is there Wi-Fi available at Novotel Kuala Lumpur City Centre?

Yes, Novotel Kuala Lumpur City Centre offers free Wi-Fi for guests.

2. Does Novotel Kuala Lumpur City Centre offer parking facilities?

Yes, there is limited parking available, including self-service disabled parking.

3. Does Novotel Kuala Lumpur City Centre provide an airport shuttle service?

Yes, Novotel Kuala Lumpur City Centre offers both a free airport shuttle and a paid airport shuttle service.

4. Are laundry services available at Novotel Kuala Lumpur City Centre?

Yes, laundry service is provided for guests at Novotel Kuala Lumpur City Centre.

5. Does Novotel Kuala Lumpur City Centre have a fitness center?

Yes, guests can utilize the fitness center at Novotel Kuala Lumpur City Centre.

6. Is there a spa at Novotel Kuala Lumpur City Centre?

Yes, Novotel Kuala Lumpur City Centre features a spa for guest relaxation.

7. Does Novotel Kuala Lumpur City Centre have a business center?

Yes, a business center is available at Novotel Kuala Lumpur City Centre.

8. Are there accessibility features at Novotel Kuala Lumpur City Centre?

Yes, the hotel provides a lift, disabled access to the registration counter, and disabled public restrooms.

9. Can I store my luggage at Novotel Kuala Lumpur City Centre?

Yes, luggage storage service is available at Novotel Kuala Lumpur City Centre.

10. Does Novotel Kuala Lumpur City Centre offer ticket booking services?

Yes, ticket service is provided at Novotel Kuala Lumpur City Centre.