Macktz Comfort Inn Hotel

i arrived at the hotel after a log day of travelling, tired and weary looking forward to a hot shower and a bed. The hotel was very easy to find, its location being excellent for anyone getting off the airport express. On arrival I showed my booking receipt and the receptionist immediatly said that they were full and had no room for me. I was shocked, in my had I was holding a conformed reservation. The receptionist suggested I find another hotel! I explained that I simply did not believe that there was no booking for me, the reservation letter said it was confirmed and I had pre-paid. After an argument I looked down at the rooms list on the desk and there was my name, I pointed to it and said "look, that's my name"... the receptionist got really angry and just handed me the key and turned away from me. It's so rare that i leave a negative review for any hotel, I know that it can be easy to make a mistake with a booking but this guy was just arrogant and rude from the moment I walked in. I would rather sleep on the street than ever book this hotel again.

The room smelled really bad even after leaving the window open for a day. The room is very dark and not clean. Eveything seems quite old and I ddnt really feel comfortable. But the location is quite good. I felt like for this price it should be clean and much nicer because there are cheaper hotels than this one. For tomorrow night im looking for another place to stay. At least theres hot water and wifi.

The room is just very nice to stay. Worth the money . The bed is comforr and good. Air conditioner and hot water well functioned. Lcd tv with clear channnels and clean floor. The is water cooler at the outside. I was at room 40x. Near to kl sentral and other stores. Easy reach. 3 adapters. Evrything is very good for a budget hotel