Harbour Inn Melaka

2.0 / 5

•

18 Jalan Persisiran Bunga Raya, Bandar Hilir, Melaka, Malaysia 75200

Reviews from Guests

2.0/5

Reviews

from real guests

Sightseer65868910184

I had a terrible experience at this hotel. I booked 2 rooms, one fully paid for in advance, and the other to be paid upon check-in. When I arrived at the hotel, they informed me that the unpaid room was unavailable because they had sold it to walk-ins. Even worse, they couldn't find any record of the room I had already paid for. The receptionist was completely unempathetic and told me that they are running a business and I should understand that. I was essentially told to find other accommodation on the spot, which was incredibly inconvenient, especially since I was with my family. To make matters worse, it was a public holiday, and we couldn't find any other available hotels. This was a clear display of poor business ethics, and it ruined our plans and caused us significant inconvenience.

Quest23023905188

Hi im writing this behalf of my fiancée and her friend. Your receptionist name daus were so flirty and making a disturbance throughout their stay in the hotel. Even worse, Your receptionist daus called them through the room number and asking them to come over to another room and spend time with him. What kind of customer service is this? Disgusting and unacceptable behaviour. I am writing to you to ask for your help in rectifying the situation. I would appreciate it if you could resolve the issue as soon as possible.

HafizurRahmanAnik

I booked room for 5 adult and the room was too good and big. 3 aircond, wall fan, attach big bathroom and overall the room was clean and we were happy to get such a beautiful room in a good location. Reception was helpful. Room price is reasonable. And all tourists attraction places are nearby the hotel.

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Malay Spoken

Wi-Fi in public areas

Room Service

Anti-viral cleaning products

Body thermometer

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Shared stationery removed

Staff trained in safety protocol

Air conditioning in public area

Special Diet Meals (upon request)

Daily Housekeeping

Ironing Service

Smoke-free property

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Entertainment Staff

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Malay Spoken

Wi-Fi in public areas

Room Service

Anti-viral cleaning products

Body thermometer

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Shared stationery removed

Staff trained in safety protocol

Air conditioning in public area

Special Diet Meals (upon request)

Daily Housekeeping

Ironing Service

9 Available Room Types

Suite (4 Adult + 3 Child - no extra bed)

Suite (4 Adult + 3 Child - no extra bed)

Towels

Hair dryer

Non-smoking

Shower

Satellite Channels

Iron

Private bathroom

Minibar

Free Toiletries

Tea/Coffee Maker

Daily housekeeping

Air Conditioning

Free Wifi

Desk

Standard Room

Towels

Hair dryer

Non-smoking

Shower

Satellite Channels

Iron

Private bathroom

Minibar

Free Toiletries

Tea/Coffee Maker

Daily housekeeping

Air Conditioning

Free Wifi

Desk

Interconnecting Room(s) Available

Deluxe Room

Towels

Hair dryer

Non-smoking

Shower

Satellite Channels

Iron

Private bathroom

Minibar

Free Toiletries

Tea/Coffee Maker

Daily housekeeping

Air Conditioning

Free Wifi

Desk

Interconnecting Room(s) Available

Family Room

Towels

Hair dryer

Non-smoking

Shower

Satellite Channels

Iron

Private bathroom

Minibar

Free Toiletries

Tea/Coffee Maker

Daily housekeeping

Air Conditioning

Free Wifi

Desk

Room Selected at Check In

19 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Air Conditioning

Fan

Tea/Coffee Maker

Minibar

Refrigerator

Daily housekeeping

Desk

Tile/Marble floor

Wardrobe/Closet

Ironing Facilities

Free bottled water

Non-smoking

Shower

Window

Hardwood/Parquet floors

Hotel Details

AI Summary

About Harbour Inn Melaka

Harbour Inn Melaka offers a welcoming and comfortable stay in the vibrant city of Melaka, Malaysia. This inn provides a practical atmosphere, ideal for travelers seeking a convenient base to explore the local area and its attractions. Guests can look forward to a pleasant experience during their visit to Melaka.

Services & Amenities at Harbour Inn Melaka

Harbour Inn Melaka provides a range of amenities for guest comfort and safety, including English-speaking staff, Chinese (Cantonese)-speaking staff, Chinese (Mandarin)-speaking staff, and Malay-speaking staff. Guests can enjoy free Wi-Fi, internet access, and Wi-Fi in public areas. Room service is also available. The hotel prioritizes health with virus-killing disinfectants, body temperature checks, a first aid kit, free masks, disinfected rooms, alcohol-based hand sanitizer, and linens and laundry washed in hot water.

Location & Getting to Harbour Inn Melaka

Harbour Inn Melaka is conveniently located at 18 Persisiran Bunga Raya Bandar Hilir in Melaka, Malaysia. This central position in Melaka provides easy access to the city's main points of interest. Travelers can reach the inn by following major roads within the Bandar Hilir area of Melaka, making it accessible for those arriving by private transportation.

Facilities Details

Food & Drink

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Body thermometer

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Shared stationery removed

Staff trained in safety protocol

Daily Housekeeping

Ironing Service

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Family Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Harbour Inn Melaka

AI Summary

1. What languages do the staff at Harbour Inn Melaka speak?

The staff at Harbour Inn Melaka are multilingual, speaking English, Chinese (Cantonese), Chinese (Mandarin), and Malay.

2. Does Harbour Inn Melaka offer internet access?

Yes, Harbour Inn Melaka provides free Wi-Fi, internet access, and Wi-Fi in public areas for guests.

3. Is room service available at Harbour Inn Melaka?

Yes, room service is available for guests at Harbour Inn Melaka.

4. What health and safety measures are implemented at Harbour Inn Melaka?

Harbour Inn Melaka ensures guest safety with virus-killing disinfectants, body temperature checks, a first aid kit, free masks, disinfected rooms, alcohol-based hand sanitizer, and linens and laundry washed in hot water.