review-bg-image

Reviews from Guests

4.0/5

tripadvisor

80

Reviews

from real guests

ljosgood133

4

/

5

We had an enjoyable 3 night stay at the hotel. The rooms are gorgeous, spacious, comfortable and very clean but as other reviewers have mentioned some of the rooms can be noisy (we had to move room due to road noise after night one and we were lucky that the hotel could accommodate us). The breakfast was nice, freshly prepared for you but do you need to order the day before. The location is also great, very central but not too close to Jonker St (it’s on the road that run’s parallel with it). The architecture just in this street alone is really worth taking in and the establishments are far less touristy than Jonker. We really enjoyed our stay here, my partner’s second stay, my first, but I’m sure we would return if staying in Malacca again.

19Mell

5

/

5

Stayed at Heeren Palm Suites and had a truly pleasant experience. This boutique hotel offers a unique blend of privacy and comfort, with only 10 spacious rooms—perfect for those who appreciate a quieter, more exclusive stay. The Peranakan-inspired décor is absolutely charming, with intricate details that reflect Melaka’s rich heritage, while the modern bathrooms provide all the expected amenities (though a small addition like cotton pads for makeup removal would be nice!). The location is fantastic—right in the heart of the heritage district, making it easy to explore the city’s main attractions on foot. Service is warm and attentive, adding a personal touch to my stay. Cleanliness is top-notch, and the overall ambiance feels both cozy and elegant. A couple of things to note: WiFi can be weak at times, and while the hotel advertises on-site parking, spaces are quite limited. Also, there are no elevators, so be prepared for some staircase climbing. 😅 Overall, Heeren Palm Suites is a wonderful choice for those looking for a blend of heritage charm, comfort, and a prime location in Melaka! Would definitely stay again.

StephenH856

5

/

5

The rooms are spacious ,quiet and full of Melaka charm. The suites are each tastefully decorated and comfortable.The staff, especilly David and his cricket- loving collegue, make you feel at home and as Malacan residents are happy to share tips. The location is a great walking take= off point and there is excellent secure parking out the back. A little away from Jonkers Street business streak is always best. Just up the road from the wonderful Baba Nyonya Heritage House with stunning pinapple tarts in the next door shop, Always enjoy this charming town, which is better on weekdays.This is a good place for Breakfast too.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Playground

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Malay Spoken

Wi-Fi in public areas

Garden

Ironing Service

Hiking

Karaoke

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

German Spoken

Dutch Spoken

Halal breakfast

Restaurant [halal]

Restaurant

Room Service

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Daily Housekeeping

Dry Cleaning

Laundry

Library

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Game Room

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Entertainment Staff

4 Available Room Types

Parameswara Suite
Parameswara Suite
Parameswara Suite

Parameswara Suite

room-size-icon

53 Square Meter

Electric Kettle

Electric Kettle

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

On-demand movies

On-demand movies

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Concierge

Concierge

Heating

Heating

Linens

Linens

Slippers

Slippers

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Sitting Area

Sitting Area

Trash cans

Trash cans

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Baby cot (upon request)

Baby cot (upon request)

Accessible by stairs

Accessible by stairs

Individual air conditioning

Individual air conditioning

Safe

Safe

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Deluxe Suite
Deluxe Suite
Deluxe Suite

Deluxe Suite

room-size-icon

37 Square Meter

Grand Deluxe Suite
Grand Deluxe Suite
Grand Deluxe Suite

Grand Deluxe Suite

room-size-icon

50 Square Meter

Junior Deluxe Suite
Junior Deluxe Suite
Junior Deluxe Suite

Junior Deluxe Suite

room-size-icon

32 Square Meter

Hotel Details

generate-AIAI Summary

About Heeren Palm Suites

Heeren Palm Suites is a charming 3-star suite-style accommodation located in historic Malacca City, Malaysia. This hotel offers a comfortable and inviting atmosphere, perfect for travelers seeking a unique stay while exploring the rich cultural heritage of the area. Guests can expect a pleasant experience with its distinctive character and welcoming ambiance.


Services & Amenities at Heeren Palm Suites

Heeren Palm Suites offers a variety of convenient services and amenities, including free Wi-Fi and internet access available throughout the property and in public areas. Guests can stay active at the fitness gym or unwind in the tranquil garden. The hotel provides an ironing service, ticket service, and tour service for convenience. Staff proficient in English, Mandarin, Malay, and Portuguese are available to assist guests. Health and safety measures include virus disinfectant products, body temperature measurement, daily room disinfection, and public area disinfection, with cashless payment service also available.


About the Heeren Palm Suites Hotel Brand

Heeren Palm Suites is an independent property that offers a unique and personalized hospitality experience in Malacca, Malaysia. This hotel is dedicated to providing guests with a distinctive stay that reflects the local charm and rich cultural heritage of the city, ensuring a memorable visit through tailored service and a welcoming environment.


Location & Getting to Heeren Palm Suites

Heeren Palm Suites is conveniently located at 155 Tun Tan Cheng Lock Street in Malacca City, Malaysia. This central position provides guests with easy access to explore the vibrant surroundings of Malacca. Travelers can reach Heeren Palm Suites via private transportation, such as taxis or ride-sharing services, from various points of entry into Malacca City, ensuring a straightforward journey to the hotel.


Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Asian breakfast

Bar

Buffet-Style Restaurant

Halal breakfast

Restaurant [halal]

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

24-Hour Front Desk

Activities

Hiking

Entertainment and Family Services

Karaoke

Air conditioning in public area

Contactless check-in/out

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Common Areas

Library

Shared Lounge/TV Area

Game Room

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Malay Spoken

Portuguese Spoken

Korean Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Tours

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Heeren Palm Suites

generate-AIAI Summary

1. Does Heeren Palm Suites offer free Wi-Fi?

Yes, Heeren Palm Suites provides complimentary Wi-Fi and internet access for guests.

2. Are there fitness facilities at Heeren Palm Suites?

Yes, Heeren Palm Suites features a fitness gym for guests to utilize during their stay.

3. Does Heeren Palm Suites have a garden?

Yes, guests can enjoy a garden area at Heeren Palm Suites.

4. What languages do staff speak at Heeren Palm Suites?

Staff at Heeren Palm Suites are proficient in English, Mandarin, Malay, and Portuguese.

5. Does Heeren Palm Suites offer laundry services?

Yes, an ironing service is available for guests at Heeren Palm Suites.

6. Does Heeren Palm Suites offer tours or ticket services?

Yes, Heeren Palm Suites provides both ticket service and tour service for guests.

7. What health and safety measures are in place at Heeren Palm Suites?

Heeren Palm Suites implements virus disinfectant products, body temperature measurement, daily room disinfection, and public area disinfection.

8. Can guests make cashless payments at Heeren Palm Suites?

Yes, cashless payment service is available for transactions at Heeren Palm Suites.