Malacca Hotel Apartment

It is not a hotel. Just room for rent. Once you confirmed booking, you will not able to cancel. Cancel with full payment even it is weeks before booked date. Have to call the owner to come for the key. Cash. Not all room has balcony. Family single room expensive and small. Have water boiler, hair dryer and iron. No supply of coffee, tea. Bring your own.

Like previous review said. Its not a hotel. Its an apartment. I booked a 3 bedroom apartment. Its stated that we have to pay with visa card. But when we get there, they asked us to pay cash. So bring some cash people. The apartment and the room are comfy and clean, we kinda love it. Theres iron, complimentary drinks, water heater & microwave. The wifi is not very strong. But overall we kinda satisfied with this apartment.

Let’s be clear here. I’m not sure how TripAdvisor defines hotels, but to me, this is NOT a hotel. This is an apartment for rent. And a poorly equipped on at that. We rated this "poor" because although there were things we liked about this place, it simply did not live up to its own description. There is no reception, no restaurant, no signage, no one site staff. So there was no service. If you're catching a taxi, you'll need the address. They won't have a clue based on the name. When we got to the address, it was so unclear that we had to ring the number on the booking confirmation and then someone turned up and showed us the room and gave us the key. The room was spacious, comfortable and clean. The kitchen had lots of appliances, but not enough cups or glasses to match the rooms. We booked a 3 bedroom place for 5 guests. The room sleeps up to 6, but there were only 4 glasses and cups. We had to take turns with our drinks!!!! Also there was zero cleaning equipment. No washing up liquid, clothes or tea towels. Wouldn’t you expect this from a serviced apartment? Also, a very odd feature was that the ensuite was entirely see-through. In no universe is it OK for you to be visible when you're doing your business! The towels were thin and worn. The curtains could barely keep the light out. The beds were very comfy as was the lounge area. They aircom was very efficient. The bathroom and kitchen were really clean. This spot is not close to town. It is a 10 ringgit taxi ride, which is OK, I guess. There are shops and ATMs close by. The pool looked pretty cool, but we did not have the chance to give it a try. What we liked best about this place was that the room was pretty modern and comfortable. What we did not like was this this is NOT a hotel, and that as an apartment, it was pretty poorly equipped.