Rainbow Hotel Cameron Highlands

I stay for 2days and 1night here. Left my 2 jackets in the room and call the hotel day after check out to ask if they found anything in the room but they told me they did not found anything in the room. I am really sure that i hang the jackets inside the wardrobe but they keep assuming that i left it somewhere else. Poor management team and dishonest.

This hotel seem a bit old The bath tub got some defects on it The furniture in the room looks like its been there for quite some time The location is very convenient as there is a mini market just next to the hotel It is located in the centre of Brinchang town.

Room was nice, bathroom is clean and oK, some parts in the room can be improve like moulded door, windows, and fridge/minibar need to be service from time to time. Travelling with baby might need fridge to store babies foods and our room minibar cannot be used. Inform the front office crew and maintenance fixed it, saying the minibar a bit slow to cool down, until then we never open the minibar door cause was thinking to let it cold af, however it is such a shame cause minibar remain the same and can’t be use cause not cold at all. 🤦🏻‍♀️ this one u may improve it ok?? No breakfast. Iron on the GF. Would recommend to put iron on every floor for guests convenience. Comfortable beds, clean towel even towel got holes on it 😅 ... hot shower is a must and they have it both for shower and hand sink💪🏾 friendly front office staffs. Quick service for Indian Lady work there for evening and next morning shift for her quick action/feedback to guests when theres a request. Sure we will be back but we’re not dare to recommend this hotel to someone else or family members. Overall, its a 50-50 review. Thanks all.