Overall Reviews

3.0/5

tripadvisor

738

Reviews

from real guests

Passenger46051537073

4

/

5

Location-wise superb in the heart of Kuantan, next to mall. Spacious and clean room. Facilities must be improve i.e. smelly gym, not up to date entertainment system, limited breakfast and lunch...

Sherpa53494383577

5

/

5

It was a very pleasant trip, as usual. Everything was good and nice. There has been improvement in different areas, and I hope that the hotel continues to do so, especially in terms of food (please...

Tourist41407239995

3

/

5

I have to be honest and this is the worst 5 stars hotel I've ever stayed. The only good thing about this hotel it is near to East Coast Mall and the room is clean. Cons: 1. Lift was very slow and I...

Facilities Details

Fitness Center

Valet Parking

A la carte breakfast

A la carte in restaurant

Asian breakfast

Asian cuisine in restaurant

Bar

Breakfast [buffet]

Breakfast [continental]

Breakfast service

Buffet in restaurant

Chinese cuisine in restaurant

Coffee/tea in restaurant

Coffee shop

Desserts in restaurant

Full american breakfast

Halal breakfast

International cuisine in restaurant

Restaurant [halal]

Restaurant breakfast

Restaurant dinner

Restaurant lunch

Restaurants

Room service [24-hour]

Salad in restaurant

Snack Bar

Soup in restaurant

Western breakfast

Western cuisine in restaurant

Currency Exchange

Air conditioning in public area

Audio-visual equipment for special events

Business facilities

Concierge

Contactless check-in/out

Doorman

Food delivery

Grooming service

Indoor venue for special events

Laundry service

Luggage storage

Meetings

Meeting stationery

Projector/LED display

Safety deposit boxes

Seminars

Smoking area

Wi-Fi for special events

Xerox/fax in business center

Family/child friendly

Family room

Kids facilities

Kids meal

Kids safety features

Playground

Swimming pool [kids]

Meeting/Banquet Facilities

Anti-viral cleaning products

Body thermometer

Breakfast in room

Breakfast takeaway service

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hotel room service app

Hot water linen and laundry washing

Hygiene certification

Individually-wrapped food options

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Daily Housekeeping

Dry Cleaning

Ironing Service

English

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian

Malay

Nepali

Tamil

Free Wifi

Free Wi-Fi in all rooms!

Internet

Internet [LAN]

Internet services

Wi-Fi in public areas

Wheelchair accessible

Billiards

Computer station

Dart board

Golf course [on-site]

Gym/fitness

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Yoga room

Elevator

Facilities for Disabled Guests

Golf course (within 3 km)

CCTV in common areas

CCTV outside property

Check-in [24-hour]

Fire extinguisher

Front desk [24-hour]

Non-smoking Rooms

Safety/security feature

Security [24-hour]

Smoke alarms

Airport transfer

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Rental car

Shuttle service

Taxi service

Nearby Location