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Reviews from Guests

3.0/5

tripadvisor

1,813

Reviews

from real guests

NorthStar29153460120

5

/

5

Nice view and place , will come again , Thank guys !

bimh2018

3

/

5

We re-visited Nexus Resort & Spa at Karambunai for 5 nights, after our first visit there 14 years ago. We booked direct independently. First impressions very good - we were collected from KK, the welcome was great and we had a fabulous sea view room. Also even though we arrived before check in time our room was ready. Sadly we were overall very disappointed thereafter. All the information about the resort ie maps and restaurants are by QR codes, no brochure or information in the room; on holiday I like to NOT have to check my fone. Our favourite restaurant, the Kingfisher, was closed for the duration of our stay. We only had a choice of the dining room where the breakfasts were served - and never really found out how much that cost or what it entailed or the Sunset bar. Suffice to say we ate at the Sunset Bar which had a limited menu and, even then, some dishes often unavailable. On the whole the food we had was OK but the service there was variable and we experienced mix-ups. We liked to go the Darling, Darling bar for a pre-dinner drink but a couple of times it was closed and even when we did go, there were no other guests there so it was lacking in atmosphere. The setting and grounds are wonderful, as is the sea and beach but rubbish is not cleared and bottles, plastic and wrappers were left for days. The sunsets were fabulous. The pool was ok but there were areas blocked off, peeling paint and repairs taking place. The swim up bar was dilapidated and not in use. Most days a metal construction was being built adjacent to the pool, with the noise of drilling, banging and arc welding taking place. Breakfast was included in our deal and was OK but sometimes very busy and the staff could not cope with clearing tables. On the first couple of days, we used the loungers on the beach but they did not have cushions so were not very comfortable. On the the second evening we had a pre-dinner drink, sitting on white openwork chairs on the grassy area in front of the sunset bar. I am very careful to use anti mozzi and insect bite spray but the next day I had numerous bites on my arms, legs etc. I feel sure they were sandfly bites so for the remainder of the holiday I did not go anywhere on sand or on the grassy area by bar. this meant I did not go in the sea again which I was VERY sad about as I MUCH prefer the sea to the pool. Finally, I was disappointed with the newer (larger, I think) shop which is now more like a supermarket. I recall the last visit, it had lovely handcrafted items and whilst I can see the need for some of the items now sold, I do not think that rows and rows of snacks, and drinks are necessary. Another plus was a free transfer to our next destination. I don't think I was remembering our previous visit throughout rose tinted glasses - sadly I don't think the resort now has the lovely atmosphere or the level of service it once had. If I am lucky enough to visit KK again, I don't think I will return to Nexus Resort and Spa at Karambunai.

lisarA8546UC

5

/

5

Wonderful Stay, Beautiful Surroundings, Breakfast Was Good , Friendly Service, Nothing Was Too Much Trouble, Very Near To The Beach , Would Definitely Recommend.

Facilities Details

Pool

Free Parking

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Playground

Spa

Sauna

Fitness Center

Laundry

Shops (on site)

Accessible concierge desk

Accessible route to the registration desk

Golf course [on-site]

Kids facilities

Garden

Bicycle Rental

Ticket Service

Private bath

Baggage Storage

Pool Table

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Concierge Service

10 Available Room Types

Nexus Club Room
Nexus Club Room
Nexus Club Room
Nexus Club Room
Nexus Club Room
Nexus Club Room
Nexus Club Room
Nexus Club Room

Nexus Club Room

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Bathtub

Bathtub

Bidet

Bidet

Fan

Fan

Fruits/snacks

Fruits/snacks

Ironing Facilities

Ironing Facilities

Minibar

Minibar

Patio

Patio

Shower

Shower

Slippers

Slippers

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Package - Nexus Club Room
Package - Nexus Club Room
Package - Nexus Club Room
Package - Nexus Club Room
Package - Nexus Club Room
Package - Nexus Club Room
Package - Nexus Club Room
Package - Nexus Club Room

Package - Nexus Club Room

Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite

Borneo Executive Suite

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Satellite Channels

Satellite Channels

Iron

Iron

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Borneo Sea View
Borneo Sea View
Borneo Sea View
Borneo Sea View
Borneo Sea View
Borneo Sea View
Borneo Sea View

Borneo Sea View

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Satellite Channels

Satellite Channels

Iron

Iron

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite
Borneo Executive Suite

Borneo Executive Suite

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Bathtub

Bathtub

Bidet

Bidet

Fan

Fan

Fruits/snacks

Fruits/snacks

Ironing Facilities

Ironing Facilities

Minibar

Minibar

Patio

Patio

Shower

Shower

Slippers

Slippers

Sofa

Sofa

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Facilities Details

Pool and Spa

Spa

Sauna

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Bicycle Rental

Airport Shuttle (surcharge)

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Pool Table

Entertainment and Family Services

Kids facilities

Playground

Smoke-free property

Shops

Shops (on site)

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible concierge desk

Accessible route to the registration desk

Golf course [on-site]

Garden

Private bath

Pool

Elevator