Hotel City Star

3.0 / 5

•

Lot 3A-4B, Block 22, P.O. Box No 624, Sandakan Sabah, Malaysia 90707

Reviews from Guests

3.0/5

Reviews

from real guests

RobertP104

I'm a casual smoker; and believe me when I say the cigarette smell was choking. I felt dizzy after just half an hour. No doubt the previous guest was at fault. They staffs were pleasant and helpful, but when inquiring for a non-smoking room, they had none. They also could not get rid (or at the very least reduce) the smell. Maybe there was a better room, but I was too dizzy and too tired from travelling to consider any other option except leaving. Checked in at 2pm and Checked out at 7pm. The wifi was strong and easy to use though.

Soonkiat

Stayed here for my monthly business trip for about 9years. Hotel staff is friendly and helpful. Location is near sandakan city centre. The room is average. What you pay is what you get. You can find a indian restaurant(not 24hours) nearby the hotel

MrOzboy

Reading other reviews about this hotel, this is my honest opinion. The issue at both rooms, which we changed at night is the choke of cigarettes smoke in both rooms. We requested via booking on the website a non smoking room which I don't smoke. Our first room, which was a king bed room, besides the smoke, the noise of a motor from next door building. Extremely loud which we requested to changed room. Only twin share bed was available. The smoke was there on a different level. No wifi in the room, only outside the room or at reception. The shower was only luke warm. Customer service was good and Location was great.

Facilities Details

Breakfast service

Free Wifi

Internet

Meeting/Banquet Facilities

Heating

English Spoken

Malay Spoken

Wi-Fi in public areas

Ticket Service

Tours

Physical distancing of at least 1 meter

Restaurant

Room service [24-hour]

Air conditioning in public area

Daily Housekeeping

Elevator

Laundry

Smoke-free property

Game Room

Nightclub/DJ

24-Hour Front Desk

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Breakfast service

Free Wifi

Internet

Meeting/Banquet Facilities

Heating

English Spoken

Malay Spoken

Wi-Fi in public areas

Ticket Service

Tours

Physical distancing of at least 1 meter

Restaurant

Room service [24-hour]

Air conditioning in public area

Daily Housekeeping

Elevator

Laundry

Smoke-free property

Game Room

Nightclub/DJ

24-Hour Front Desk

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

6 Available Room Types

Single Standard

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Free bottled water

Daily housekeeping

Desk

Wardrobe/Closet

Ironing Facilities

Shower

Deluxe Double

23 Square Meter

Deluxe Triple

12 Square Meter

Deluxe Double Room

25 Square Meter

Deluxe Single

10 Square Meter

Hotel Details

AI Summary

About Hotel City Star

Hotel City Star is a welcoming 3-star accommodation located in Sandakan, Sabah, Malaysia. This hotel offers a comfortable and engaging atmosphere, ideal for travelers seeking a convenient stay with essential amenities and a friendly environment.

Services & Amenities at Hotel City Star

Guests at Hotel City Star can enjoy a range of convenient facilities including free Wi-Fi, internet access, and Wi-Fi in public areas. The hotel also provides a restaurant, 24-hour room service, and breakfast service. Additional amenities include daily housekeeping, a lift, laundry service, meeting/banquet facilities, heating, and air conditioning in public areas. For entertainment, there is a game room and a nightclub/DJ. The hotel ensures comfort with non-smoking property status and offers services such as a front desk, ticket service, and a tour desk, with English and Malay speaking staff available. Social distancing measures are also implemented.

About the Hotel City Star Hotel Brand

Hotel City Star operates as an independent establishment, offering a distinctive local experience rather than being part of a larger international hotel chain. It focuses on providing personalized service and a unique stay for guests visiting Sandakan, Sabah.

Location & Getting to Hotel City Star

Hotel City Star is conveniently situated at Plot 3A-4B, Block 22, P.O. Box No. 624, in the vibrant area of Sandakan, Sabah, Malaysia. This prime location allows guests to easily access various points of interest within Sandakan. Travelers can reach the hotel via private transportation, following major roads towards the city center of Sandakan.

Facilities Details

Food & Drink

Restaurant

Room service [24-hour]

Breakfast service

Front Desk Services

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Cleaning Services

Physical distancing of at least 1 meter

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Malay Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Elevator

Heating

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Hotel City Star

AI Summary

1. Is Wi-Fi available at Hotel City Star?

Yes, Hotel City Star offers free Wi-Fi throughout the property and in public areas for guests.

2. Does Hotel City Star have a restaurant on-site?

Yes, Hotel City Star features a restaurant for guests to enjoy meals.

3. Is 24-hour room service provided at Hotel City Star?

Yes, guests at Hotel City Star can take advantage of 24-hour room service.

4. Does Hotel City Star offer breakfast service?

Yes, breakfast service is available at Hotel City Star.

5. What languages are spoken by the staff at Hotel City Star?

The staff at Hotel City Star are proficient in both English and Malay to assist guests.

6. Are there meeting or banquet facilities at Hotel City Star?

Yes, Hotel City Star provides meeting and banquet facilities for events.

7. Does Hotel City Star offer laundry services for guests?

Yes, laundry service is available for guests staying at Hotel City Star.

8. Is there any entertainment like a nightclub at Hotel City Star?

Yes, Hotel City Star features a nightclub/DJ and a game room for guest entertainment.

9. Is Hotel City Star a non-smoking property?

Yes, Hotel City Star maintains a non-smoking environment throughout the property.

10. Does Hotel City Star have a lift?

Yes, Hotel City Star is equipped with a lift for guest convenience.