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Reviews from Guests

3.0/5

tripadvisor

669

Reviews

from real guests

colleen d

4

/

5

The hotel location is great and within easy walking of the riverfront, town area and several tourist attractions. The view from my room was lovely and overlooked the river. The room was very...

gerardweller

4

/

5

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet...

GrandTour60678749542

1

/

5

Dont know why my previous review did not show up. Horrific experience. Dirty bathroom, flooded both nights during our stay. we spoke to the manager Desmond who promised to get back to us but we never...

Facilities Details

Breakfast in the Room

A la carte breakfast

Alternative meal arrangement

Bar

Breakfast [buffet]

Chinese cuisine in restaurant

Fruits/snacks

Full american breakfast

Halal breakfast

Restaurant [halal]

Restaurant

Room service [24-hour]

Western cuisine in restaurant

Special Diet Meals (upon request)

Breakfast service

Currency Exchange

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Invoice provided

Laundromat

Meeting stationery

On-site event hosting

Outdoor venue for special events

Postal service

Projector/LED display

Smoke-free property

Smoking area

Wi-Fi for special events

Babysitting/Child Services

Family/child friendly

Kids cutlery

Game Room

Nightclub/DJ

Entertainment Staff

Meeting/Banquet Facilities

Convenience Store (on site)

Shops (on site)

Hair/Beauty Salon

Shared Kitchen

Terrace

Library

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Suit Press

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

English Spoken

Chinese [Mandarin]

Malay Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Italian Spoken

French Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Slovak Spoken

Hebrew Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Free Wifi

Internet

Wi-Fi in public areas

On-site accessible restaurants / lounges

Complimentary movies

Tours

VIP Room Facilities

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Check-in [24-hour]

Front desk [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]