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Reviews from Guests

3.0/5

tripadvisor

134

Reviews

from real guests

Explorer35449116539

2

/

5

Going for breakfast with family..worst very.Nasi trade lembik, eggs sepuchu cooked cold,takde cococrunch or honeystar mcm other hotel, choice mknan not many, pussing2 that tu je.In the live is not main havoc.hurmmm.The atmosphere is not eating even gloomy je..meal meal is suddenly there tgh2 lift bombs. Please send the staff to train again. A dining table like a wedding guild. Utk family a lot okay la, but for small fmily mcm no privacy there..Salad cca is placed in the cage mcm tu..nk take even hard to get stuck at the edge that. Back then there was fried carrots, reminds me of fried beans. Hard bread pudding ♀️. The menu that's in time is meesup, nas trade,mee mamak,bubur, eggs half cooked. There you are. No choice of food.

kilak2024

5

/

5

First and outmost,shout out to the front desk Alia (hope I spell your name correctly) for her hospitality and politeness to us.Eventually we have a last minute hotel to check in and finally we got a room in Grand Puteri and what may cause me to extend my stay is the customer service given by all front office staff and especially to Alia.I truly understand that the hotel is fully booked through online buat Alia had given her extra mile to gave us to extend through the same room (307) as I was travelling with my toddler too.Only to keep some improvise is the choices of breakfast food is too limited but nonetheless worth the money we had spend.I will definitely will come over again and recommend it to other friends and family as well.

NanohanA_HasaN

4

/

5

We stayed for 2 nights. The rooms were clean but old. Breakfast was just okay for travellers like us. Quite a strategic place as it is very near to Masjid Putih, pasar Payang, Chinatown and food stalls along the Terengganu river. The hotel as a whole is just fine for us. But what we want to highlight is the hotels' friendly and helpful staff. We arrived pretty early to check in and they made an attempt to get the rooms ready, helped to photocopy few documents without charging, got their technician right away to our room when we had problem with the aircond etc. May seem mall matters to some but for us kindness is very much appreciated.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Malay Spoken

Wi-Fi in public areas

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

BBQ Facilities

Dutch Spoken

Restaurant [halal]

Restaurant

Room service [24-hour]

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Laundry

Lao Spoken

Smoke-free property

Business Center

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Entertainment Staff

Nearby Location

Sultan Ismail Nasiruddin Shah Stadium

Sultan Ismail Nasiruddin Shah Stadium

489 m

Masjid Kristal (Crystal Mosque)

Masjid Kristal (Crystal Mosque)

2.28 km

Discounts recommended for you

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6 Available Room Types

Deluxe Twin
Deluxe Twin
Deluxe Twin

Deluxe Twin

room-size-icon

15 Square Meter

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Linens

Linens

Soundproof

Soundproof

Umbrella

Umbrella

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Free welcome drink

Free welcome drink

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Safe

Safe

Non-smoking

Non-smoking

Shower

Shower

Superior King
Superior King
Superior King

Superior King

room-size-icon

14 Square Meter

Junior Suite
Junior Suite
Junior Suite

Junior Suite

room-size-icon

39 Square Meter

Premier Suite
Premier Suite
Premier Suite

Premier Suite

room-size-icon

30 Square Meter

Superior Twin
Superior Twin
Superior Twin

Superior Twin

room-size-icon

14 Square Meter

Hotel Details

generate-AIAI Summary

About The Grand Puteri Hotel

The Grand Puteri Hotel is a welcoming 3-star accommodation located in Kuala Terengganu, Terengganu, Malaysia. This hotel provides a comfortable and convenient stay for travelers exploring the area. Guests can enjoy a pleasant atmosphere during their visit to Kuala Terengganu, making it an ideal choice for leisure or business trips in Malaysia.


Services & Amenities at The Grand Puteri Hotel

The Grand Puteri Hotel offers a variety of services and amenities for a comfortable stay. Guests can enjoy complimentary Free Wi-Fi and Internet access throughout the property, including Wi-Fi in public areas. The hotel features a refreshing Swimming pool, specifically an Outdoor swimming pool, perfect for relaxation. For business needs, Fax/photocopying service is available. The staff includes English-speaking and Malay-speaking personnel to assist guests. The hotel prioritizes guest safety with Room disinfection daily, Public area disinfection daily, Alcohol-based hand sanitiser, Social distancing at least 1 meter, Room cleaning after each guest departure, Safe dining area arrangement, and Staff trained in measures.


About the The Grand Puteri Hotel Hotel Brand

The Grand Puteri Hotel is an independent hotel, offering a unique and authentic hospitality experience in Kuala Terengganu, Malaysia. It operates as a standalone establishment, dedicated to providing personalized service and a memorable stay for its guests.


Location & Getting to The Grand Puteri Hotel

The Grand Puteri Hotel is conveniently situated at PT 3981 Masjid Abidin Road in Kuala Terengganu, Terengganu, Malaysia. This prime location places guests in the heart of Kuala Terengganu, providing easy access to local attractions and points of interest. Travelers can reach The Grand Puteri Hotel by following Masjid Abidin Road, a well-known route in the city.


Facilities Details

Food & Drink

Asian breakfast

Bar

BBQ Facilities

Buffet-Style Restaurant

Restaurant [halal]

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Smoke-free property

Family/child friendly

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Cleaning Services

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Malay Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Lao Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Swimming pool

Swimming pool [outdoor]

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About The Grand Puteri Hotel

generate-AIAI Summary

1. Does The Grand Puteri Hotel offer free Wi-Fi?

Yes, The Grand Puteri Hotel provides complimentary Wi-Fi and internet access for guests throughout the property, including in public areas.

2. Does The Grand Puteri Hotel have a swimming pool?

Yes, guests at The Grand Puteri Hotel can enjoy an outdoor swimming pool for relaxation.

3. Where is The Grand Puteri Hotel located?

The Grand Puteri Hotel is located at PT 3981 Masjid Abidin Road, Kuala Terengganu, Terengganu, Malaysia.

4. What is the star rating of The Grand Puteri Hotel?

The Grand Puteri Hotel is a 3-star accommodation.

5. Are there English-speaking staff at The Grand Puteri Hotel?

Yes, The Grand Puteri Hotel has English-speaking staff available to assist guests.

6. Does The Grand Puteri Hotel offer fax and photocopying services?

Yes, fax/photocopying service is available at The Grand Puteri Hotel for guest convenience.

7. What health and safety measures are implemented at The Grand Puteri Hotel?

The Grand Puteri Hotel implements daily room and public area disinfection, provides alcohol-based hand sanitiser, enforces social distancing, cleans rooms after each guest departure, arranges safe dining areas, and has staff trained in safety measures.

8. Are there Malay-speaking staff available at The Grand Puteri Hotel?

Yes, The Grand Puteri Hotel has Malay-speaking staff to assist guests during their stay.