Redang Lang Island Resort

3d2n trip,1st time went to this place with my bf. Friendly staff with a good service. They will giving inform n briefing teaching customer how to use correct way on life jacket n mask when going to snorkeling. Relax n clean room with pool access. But hot water have to bring the bottle n collect at the canteen,that's have to improve.

Just came back from Summerbay@Redang Lang Island resort under 3d/2n package. We took the standard room housed in the old Redang Lang block. The room is decent but the air-cond is not really working as it is using the old type compressor. The room and bathroom were clean. The bed looked clean. However after 2 nights sleeping on the bed, we started getting itchy all over our bodies especially those parts of our body not covered by any attire during sleep. Have to go to clinic today to get ointments to relieve the redness and itchiness. The doctor said this is a clear case of bed bugs. So don't be fooled by the look of cleanliness. Food is also average. My advice - spent a bit more and stay in Sari Pacifica next door.

We stayed there in the very last week before the resort closed down for monsoon season so we were two of the five last guest in the entire resort. This might explain but not justify some of the following. Pick-up at our hotel in downtown Kuala Terengganu worked really well, driver was friendly. Still we had to wait one hour for the jetty to the island. On the jetty, we got the first impression of the staff's perception of professionality when one of them was smoking while sitting on the cooking gas tanks that the boot took to the island. As we paid about 60 € per night (quite a price in Malaysia) we were expecting a nice and cozy room. Instead, it was more like a budget hostel room, no difference to rooms we paid only 30 RM a night for in other places. The staff seemed totally bored and waiting to get home the next days. They were sitting around all day occupying the two hammocks near the beach, watching us like a street gang when we were passing by. We couldn't figure out what was supposed to be their job in the resort. But the worst thing and the reason we left the island earlier than we had booked was THE FOOD. Constantly cold, chinese inspired food, not any variety, not tasty at all. The food was waiting for us (at least covered by a fly screen...) on the table of the dining area when we got back from the beach. Probably it waited for a long time...No one informed or asked us about when we would like to have dinner/lunch. You could say that the reason we hated the food was our european taste but even an other asian guest was disgusted. When we were served cold burgers and fries one time as the sole variation, the guy said "Today we are lucky". It was just not acceptable to be on holiday and go to bed hungry (as you have no opportunity to eat elsewhere). No one seemed surprised when we asked to shorten our stay, they seemed happy to be able to close down the resort earlier. Most of the staff went back to the main land with us. If the food and the room hadn't been such a disappointment, we would have enjoyed our stay as the island is really beautiful, great for snorkeling - just how you imagine your dream island.