La Mesa Inn

I am very disappointed on my last stay on this hotel. I normally enjoy my time here despite the hard beds and poor internet connection. During our last stay we didn’t have any hot water for several hours. We called the reception for help with this matter and they said they would send someone to help but never did. The pool area was dirty with several empty beer cans that no staff ever thought about going to clean. To top it off there was no ice available for guest on a hot summer day. I tried having the front desk help me feel a bit better by providing a bit of attention and they didn’t care to make things better. I told them I would leave a review with the details of my stay and the main manager, Alberto Dias didn’t seem to care to about all the issues we encountered during our stay. The night manager did tell me that he would not care, and that since he took over they’re quality service has gone down. If you can stay somewhere else do so, hopefully you will have better customer service and hot water.

Worst guest servís ever try to get a room whit my little 2 year old and wife and they denied me and worst part they didn’t try to help me get a cab to head to another place or at least som guidance to a taxi station or some source of taxi information. They just left us out side as u see in the picture. I don’t recommend this place to any one and specially if you got kids and if you don’t now your way around tj!!! NEGATIVE

We stayed for a week and enjoyed our time there. The staff is very friendly and always willing to help. The rooms were clean and beds very comfortable. The only complaint we had was getting the room cool enough, but it was never hot. Would recommend this to anyone staying there.