Bosques de Monterreal

I love it! All the cabins are beautiful, and it is a unique experience with the donut and sky activities, delicious food, and excellent service.

In general it is cute but the service and customer service reception left much you want, unempathetic to the guest, do not facilitate your stay or solve. Very little information although they give you a regulation is not enough as they omit a lot of information. Maintenance and cleaning staff always polite, friendly and attentive. 1. Leakage in the bathroom that they could not fix and flooded the bathroom 2. When we arrived first they didn't find our reservation and then they had more the record said we entered until the next day. Until we check that we don't 3. They delivered the room 2 hours after the delivery time. 4. There was nothing to light the fireplace and we were told there was no service and outside early. 5. We asked for toilet paper and that there was no cleaning service and that until the next day we would be taken 6. We asked if there were any promotions in the activities and we were told that none and a guy comes to ask for 2 promotions they had. Saturday and Sunday buffet shopping give you half an hour. Of sleds (tires). 7. The store closes very early, knowing that there are people who need something like toilet paper, pastry, etc. And knowing that we have to go out to town to get. The whole thing closes very early and there's no way they're gonna sell you anything there. 8. When you book They don't tell you there's no spa service, no pool until you arrive, they tell you it's undergoing remodeling. 9. The buffet of the restaurant is super basic for the price, but if it is delicious. It would be great if they made eggs to taste. 10. Cleaning and maintenance staff excellent service, very attentive and friendly. 11. The climbs are very dangerous. They skate some cars. (All of that should be alerted when making your reservation.) 12. Noise is passed from one room to another. They can be heard until neighbors snore

We went to get the snow but there was only on the road, despite that it was cold and we felt the mountain atmosphere as it should be, in the cabin there is fireplace with firewood, gas heater and the basics, the water quite hot, we did not go cold despite being -2 degrees in the morning, only that the TV only had 2 channels, the good thing is that we carry board games, the reception restaurant leaves much to be desired in the quality and taste of food, although it is very nice, as if to go once, the restaurant upstairs in the golf course best seasoning and excellent attention apart from the beautiful view to the golf course with the pines, we rode on horseback, very good price, generally recommend it for 2-3 days, hope to go again now if with snow.