Park Royal Acapulco All Inclusive

The Italian restaurant with reservations was better; now there are a lot of people outside the restaurant waiting, it's a mess. They no longer have a la carte food at the El Pescador restaurant, that is very sad :(

Nora was very kind and the relaxing activity was beautiful; it is a pleasant activity that the hotel implements, and it would be very good if they implemented more activities like this.

Terrible experience. The hotel is zero functional, especially for older adults or people with a disability. We asked for a room change because it was very complicated to get to, and they changed us to one that was even more complicated. The train that goes up and down to the beach works halfway. We lost a lot of time on paperwork and room changes, which made the stay the opposite of relaxing.