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Reviews from Guests

2.0/5

tripadvisor

56

Reviews

from real guests

AdrianaCDMex

2

/

5

I was there some time ago. Absurdly, one of the most well located hotels in Pachuca downtown has really bad rooms. Theoretically the keys for every room were different. However incidentally a guest from another room opened my door by mistake during the night. Thankfully, I had locked the door with an indepedent locker, so they couldn't enter. Incredibly, the beds are not enough clean and the room is very cold at night. There aren't enough blankets. Luckily, the restaurant served good food, that's the only thing that would make me go back. Definitely, it need a renovation.

137byankag

1

/

5

This Hotel: The Gran Independencia is located in dowtown Pachuca, Hidalgo, I have to say that it's not good: It´s very noisy, the heater is near for the bedroom and you can listen when it starts to heat the water, you even can listen to the monumental clock of Pachuca working . In fact the smell of the bedrooms is really bad, I can´t even to describe it. The rooms are cold, it doesn´t have a heating system. I never will stay again and I don´t recomend it at all.

Anakitty

2

/

5

We did stay as a family, the location is great, in front of the clock, the construction is beautiful but, it needs a lot of maintenance. The carpet is very dirty and old. In our room, was a foul smell we complained about it and they only sprayed freshener. The spread beds were dirty also. I won't come back again

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Facilities Details

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Free Wifi