Country Plaza

Nice hotel, with an internal style center type somewhere (when you see it you will understand), the attention of the staff is very nice and are very friendly, the rooms are medium size, good size bathroom, but personally I feel it needs a modernization. The central elevator needs good maintenance. Breakfast included which we could not taste, has parking with surveillance, I would stay again without problem.

Old, neglected and unsafe hotel. Terrible experience in this place, the rooms are old and dirty, in our bathroom the whole ceiling was broken and you could see electricity connections. The pictures on his Page are not real at all, the pool had cold water, dirty almost green. The hot tub is abandoned and without months of operation. The room that is in reception is old and dirty as is the hotel in general, some doors of the rooms are closed with a wire, the ladies in reception are rude and do not give you any information, when paying for our stay we were never informed that it would be the pilgrimage and the roads would be closed. The restaurant is expensive for the food they offer, the buffet the food is ugly and with very little variety, they charged my 2-year-old's buffet ($290.00) when they don't even have options for children. The worst thing about our stay was that during the early morning they opened the door to our room and we never knew with what intention. I suggest you do not stay at this hotel there are better options with a better price

So dirty, there was a cigarette butt next to the bin on the floor, pubic hair everywhere. The carpet looks like it’s never been cleaned, I put my crawling twins on the floor when we first got to the hotel room momentarily whilst I was sorting the bags out so hadn’t noticed how dirty it was. Their legs were black from the dirt and they were covered in other peoples hair. When we booked the rooms stated electric kettle but this is not true. I called reception as I needed this to make baby bottles and they said they don’t have but to get hot water from the restaurant which sounded easy enough. This was not easy, when we asked at the restaurant they advised they don’t have hot water. I spoke to reception as it was late and was worried the babies wouldn’t have formula, they spoke to the restaurant who gave us a filthy coffee stained flask, I advised it still had coffee in and this would make the babies sick. This person said speak to reception and walked off. I ended up bringing the bottles down and getting them to fill directly, this took 40 mins! Ice machine is filthy, I wouldn’t put that ice in anything I’m consuming. Pool is cold and in the middle of the reception area with absolutely no privacy. We were going to stay two nights but thankfully only booked one in advance as even that was a difficult ask. We had a trip early the next morning from that hotel or we would have left.