City Express Plus Puerto Vallarta

Rooms smell of humidity this is the second visit and both times we hade a smelly at first I thought it was that particular room but on this second visit it appears they all stink already contacted...

Limited English communication. Had no hot water for 2 days. Continental breakfast is terrible. No coffee maker, no mini fridge, no drinking glasses, 4 hangers & 1 tiny drawer. Construction going on...

Firstly, Fatima at the front desk knows customer service, and she knows how to handle people. I suggest she to move within the luxury brands that the Marriott hotel portfolio offers. She knows her...