review-bg-image

Reviews from Guests

4.0/5

tripadvisor

3,521

Reviews

from real guests

aracelivaldezrmz

4

/

5

Very good attention from the staff, limited variety of food in the buffet, heated pools (a plus for us), simple room, all the staff is very attentive, drinks from the bar are very light, in short, for the price, it is very good.

samueleduardor2026

4

/

5

Overall the experience was good, everything was decent, the hotel staff very friendly at all times except for the bad reception girl, comes face to face with the guests. I think you can't have a person like that being the first impression of your hotel. And recognize Ceballos that being alone in Reception attended to all new guests in a friendly and good attitude.

391monicae

2

/

5

Lousy all the truth, in the photos it appears as if the hotel had beach, it really does not have, the meal times are endless rows with already saturated options and you run out of options, the attention of the staff l super rude, the bathroom that touched me had rust that looked like poop and smelled super bad, obviously they did not offer to change the room, anyway, bad experience

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi