Raintrees Club Regina Puerto Vallarta

We are still waiting for the manager Cesar to return from lunch and his course so that ACCOR can resolve the water quality issue; their team mentioned that the pump failed and that it will be fixed.... being on the 5th floor, the graphic evidence... this cannot be fixed without purging the entire vertical water supply...

Club Regina March 1-15, 2026 Puerto Vallarta We spent two weeks here. The rooms are decent but very dated and simple. If you plan to cook, keep it simple as there is limited cookware. We made due, between cooking in simple and dining out. The service is somewhat slow around pool. There are a decent number of loungers but a lack of umbrellas..plenty but need even more. Pools are nice. Beach is not great but they made an area on site for sitting in sand with palapas.. The maid service was ok. We like the location for walking to marina with restaurants on the way as well. Secure resort. Would return again

Terrible experience; the staff is rude, and the service at the bars is poor.