Hotel Historia

A police officer told me about this hotel. What luck! Excellent location. Fern was a smart, attentive, very helpful receptionist. My room was quiet, clean, attractive, well furnished, and it had a clean, all-white bathroom. I’d definitely return to this hotel.

Hotel mediocre and expensive. The room had an unpleasant stale odor. It was very warm-no AC, only a noisy fan that did not cool the room. No curtains on the glass door, so the room was lit all night by the stair’s lights. The white towels were stained. No washcloth, bathmat, or Kleenex. Foul odor in the bathroom. We booked 2 nights and had to cancel one because of a health issue. Cancellation was approved by Booking.com but hotel refused to accept it and charged 2 nights. They gave no consideration to the situation or to the friend who was travelling with me, a client of long date. As we checked out, the receptionist, who we think was the manager, ignored us. She did not say a word or even glanced at us. The worse hotel I stayed ever. The only positive comment I have is for its good location—however there is no parking which is an issue.

The rooms are comfortable, clean, the cleaning lady very attentive... good location, but... I had a problem with the receptionist, the older woman, the young woman is very friendly; I had indicated that the cost of the room was per location-with or without balcony- not by number of people. For an emergency my daughter who was not staying with me and my husband had to stay and when she saw us, she claimed -literally - that she had “warned” us and we should pay for additional person. I replied that he did not tell me and claimed more. The fact is not the payment but the deal. Very haughty and unkind or unkind in the face of such a conflict. It requires training, I have seen before how you treated a young lady with a baby who arrived and dryly said “rooms are delivered at 3 o’clock did you not read or consult the conditions?” ... and the young woman with the baby and arriving from a trip, even a kind word. Guests deserve another deal. I'm not staying there again.