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Reviews from Guests

4.0/5

tripadvisor

1,166

Reviews

from real guests

M9595YXalejandroa

1

/

5

It was a bad experience I got up to the fourth floor without elevator requested room change and. It was denied. There's only one working pool. The watering can that touched me was rusty and it looked very old. They told me they'd send someone for maintenance and told me there's no more watering cans waiting for tomorrow. All this today. August 15, 2025.

viajerouniv

3

/

5

First time in this hotel the place is nice pity of the second day of arriving unannounced they close an lberca the annoying thing was that they have a lot of white leaves with announcements of no horns and the workers who were maintaining the pool from 6am local time with loud music I do not mind respecting their own announcements and guests who still slept adding noise from the washing machines I lack more attention to the guest.

enriquedanielm2025

1

/

5

THEY HAVE BEDBUG INFESTATION. ROOM 311 TOUCHED ME AND THERE WERE BEDBUGS ON THE MATTRESS. I received no solution of any kind, the Manager of the place refused to solve and it was justified that even in the best hotels passes this type of infestations.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi