HOLIDAY INN EXPRESS HOTEL & SUITES MONTERREY AEROPUERTO

The renovated area is very good. Good bathroom with good shower, and lots of spaciousness in the room. Very nice hotel, quiet, no restaurant but 10 meters away there is a pretty good one with many options. Very good bed and pillows. Very welcoming after renovation. Breakfast fails, quite loose. It has parking and is 5 minutes from the airport. Taxi from the airport to the hotel if you don't want to wait for the shuttle bus 250 Mexican pesos. Nowadays much better than his older brother next door, the Crowne Plaza.

I booked a suite and the handle to change from tub to shower was broken, so you could only use the tub, we were told they could not fix it but offered me a standard room because they no longer had another suite, we did not accept it because it was intended to use the sofa for our comfort but we could not use it the sofa had a hole. Another thing we didn't accept the change was because we had bought dinner and in the suite there was a microwave to heat it and in the room standar had no microwave but we didn't count on it not working, so again we spoke to reception and that if they changed it They should check more often the conditions of their rooms

Holiday inn chain regular booked there for its location near airport, we arrived before 14:00 hrs and we were noticed that they could not allocate rooms at that time so we decided to wait and took a seat in lobby so that 40 minutes later we observed that a friend or regular customer arrived because after greeting srita who denied us the room went quietly with her key to rest, two people arrived later with their airport bags and also received their room , when we protested the discrimination to which we were subjected we were given room without some explanation or apology, we were treated by Miss Viviana who leaned on another who hides her gafete with name due to her long hair