Hotel Chipinque

The good: Very good place to rest, and for meetings of couples, friends, family, or business located in the mountains of Monterrey, with beautiful landscape of forest and open countryside surrounded by nature and species of animals, deer, bears, squirrels, coatis, and hundreds of beautiful birds. Stunning viewpoint of the city of Monterrey. The hotel is newly remodeled with acceptably clean rooms, bathrooms and common areas, and the staff both restaurant, reception and cleaning very friendly and spirited service, strives hard to give you a good experience. The bad: The food is very good, although somewhat expensive, has good presentation, but not all dishes are so tasty, some can improve. Facilities are well maintained and clean, but in the rooms sometimes hand towels, and trash cans were missing The rooms are cozy and well equipped, with a good view, but , have thin walls and privacy is lost; you hear everything that happens in the neighbouring rooms TV, laughter, conversations and yes, also that you imagine

We found it a good experience, it was a good place to disconnect, it has very good viewpoints and mountain views, the cleaning service was very good, the rooms are spacious and comfortable, the service in the restaurant we liked a lot, especially the attention of the waiters Ariel and Rosendo were very friendly, they were always attentive at all times and with very good recommendations, there are areas of opportunity but you start with good service and if you come with the idea of resting and disconnecting a few days.

Very dirty rooms, dirty sheets with cockroach legs, dirty bathrooms, no towels, cold water, corridors to get to the room very dirty, insects in the rooms do not fumigate. We separated 6 rooms for a family event, a bedroom with beds weaned, with cigar butts. Smell of horrible humidity, all furniture and very dirty appearance. Receptionists with bad attitudes. The only thing that rescues the place is nature and location but the hotel is very old and very neglected