La Provincia

I have been in different hotels visiting Oaxaca; but this one was one of the worst . The pictures are a facade because the reality is other as example an outdated everything in particular awful showers . Besides the bad customer service charging for an hour without giving us a receipt; when other hotels they help their customers if the rooms are ready to use but this place tries to get extra money for a bad hotel . Very disappointed, read reviews well before you book with them . The only god I can say was the location but with the strikes of the teachers it was a nightmare.

Very friendly staff. Loved being close to Boulenc, my favorite bakery, The only drawback is the shower. Taking a shower results in a large amount of water on the floor. The shower stall looks good but the design is flawed. Asked for help and staff gave me an extra large towel to place on the floor.

The first impression when we arrived was, this is not like the website picture, same structure, but a little rundown. Once we open the door of our room, it hits you, the dungy and humid smell of old, like an old basement. Rooms not as big as pictured and very dark and humid, truly little air circulation, the air conditioning was noisy and not very efficient, did not cool down the room, it circulated the same stuffy air, felt claustrophobic. At night, the room was lit by the outside lights, since the window covering did not cover very well, and being on the ground floor, the night staff conversation kept me up a good portion of the night. We booked the room for four nights, but after the first night, we had enough. Asked for a refund, and was given only half, just two days, penalized one night for cancelling. Staff very accommodating and nice but could not make up for the deficiencies of the place.