Hotel & Spa Mansion del Burro Azul

This is a charming hotel at very affordable prices. Not luxury but location, service, clean and great service. They have a nice event called "fogata". They provide this for 2 hours with a bottle of wine and some food for just 50 dlls. From that place you can see the city and enjoy a fireplace.

We'd stayed here for a couple of weeks a few years ago and liked it, so we booked it for a couple of months this time as emergency accommodation while our house was being renovated. The place itself is quite nice. In a convenient part of town, it's clean and interesting inside. But this time, the first week of the booking, I was kept awake until 5am by some rude, stoned guests who thought it was ok to be wandering around the shared patio area, kitchen, etc, talking loudly, smoking spliffs and generally making a nuisance of themselves. If there were night staff in attendance, they never showed themselves or told these guests to put a lid on it, and a call and messages to the WhatsApp number on the room door went unanswered until after the noise had subsided. I approached them myself at one point to tone it down but was ignored. Unfortunately, things went downhill from there with my interaction with the host, who was not on-premises, becoming unpleasant. In the end the host changed their story about whether the hotel was, in fact, a hotel, whether I could cancel for a refund and fabricated stories about me which I still can’t fathom. (Eg, that I was staying there because I couldn’t work because of the noise my kid was making, and that I had threatened the noisy guests with a gun!) Unbelievable. She even said I’d complained about noise the first night even though I never stayed there until the third night of the booking! I had to get Airbnb involved to cancel the remainder of our booking (which itself wasn’t a fun experience). I don’t like leaving negative reviews but I would say that provided you don’t have any problems, this is a good option for a short stay in Querètaro*. But if you do have any problems, beware of the host! * Personally, as a foreigner, I’d rather not have to deal with exposure to illicit drugs.

Good place to just relax, no noise. Everyone was very kind and checks on you for whatever you need. Kitchen staff also very amiable and super efficient. The rooms are large and cable looks clear. Water is warm and its very nicely located for turism in the center of the city.