CARIBE INTERNACIONAL

We ended up in this hotel because our other hostal was overbooked, this was the only one that had a bed to sleep in. The bathroom was full of flies, the bed was somehow very sticky, the ac was not properly working to the point that I sweated a little too much and some of my hair dye got into the white pillow. they charged me 80 pesos because "they didn't use bleach" I was very upset because I would have not minded giving them 80 pesos as a tip even though the service sucked, do not go there.

First off we didn't actually choose to come here, their sister property sent us here because of issues. Pros- pool is adequate, fresh water in hallway, ac worked, bed itself barely adequate. Cons- pillows are Mexican version and have no support, are clumpy and do not support neck. Pictures are misleading so we included our room pictures. Not fresh smell in room and hallways, difficult to describe but unpleasant. Windows not secured for kids. Loud music until 4'ish. TV remote didn't work, ac remote didn't work (ac set at 20*C). No internet in room, very limited outside lobby. Room furniture, look at the pictures. Room door keypad worked sometimes, a pain if you need to use toilet. Large gaps in windows and doors so no soundproofing and no security. Leaking shower and little hot water Anything left out is neither pro or con and not worth discussing. Pictures speak loudly. Luckily we only stayed one night because if we were told we were staying the rest of our stay there we would have left 2nd day. Not horrible but definitely dated and a dump according to Canadian standards If you just need somewhere to crash it's adequate. If you care about your sleep go elsewhere

We booked for one night due to a late arrival in Cancun. We were headed to Akumal the next morning... we left shortly after check-in as the hotel was terrible. The room was dirty, bathroom smelled bad, wall had holes. We couldn't even sit on the bed. I booked a room at La Quinta in Cancun the same night and it was much better.