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Reviews from Guests

4.0/5

tripadvisor

943

Reviews

from real guests

I5078PHclaudiao

5

/

5

Our experience has been extremely joyful. If you have the opportunity to visit Las Nubes it’s a must. Our beautiful little gem 💎!! Highly recommend coming out to Holbox

victorvE2394KX

5

/

5

We stayed here for a few days with our family and it was lovely. We had a bungalow right next to the beach and a few meters from the pool. It was an incredible experience, and the staff is really caring and always ready to help you.

62valerin

5

/

5

Excellent hotel June 2026 We had a very good experience during our stay. The cleanliness, in general terms, was satisfactory. During our visit, we received two cleaning services in the room: one was more basic and lacked some details, while the other was much more complete and careful. The facilities are excellent, well-maintained, and very comfortable, ideal for resting and enjoying a natural environment. The quality of the food was outstanding; everything was delicious and excellently presented. We also met with two different chefs during our stay. I recommend asking if the dishes contain spiciness, as one of them cooks with milder flavors, little salt, and no spiciness, while the other offers spicier preparations with greater flavor intensity. Customer service deserves special mention. All the staff were friendly, attentive, and always willing to help. Leo, Karen, Armando, and Lizeth were essential for making our experience so pleasant. The best part of our stay was undoubtedly the whale shark tour organized through the hotel. It was an extraordinary activity, perfectly coordinated, and it far exceeded our expectations. We would give it 6 out of 5 stars! Without a doubt, it is an experience that we highly recommend. What would I recommend improving, considering that it is a natural space? It would be advisable to place more signage and verbally reinforce the importance of not feeding the local wildlife, explaining the impact this can have on both the animals and the experience of other guests. It would also be important to insist on the exclusive use of biodegradable sunscreen. Likewise, although it may seem obvious, it would be helpful to include reminders for guests to apply sunscreen in advance and allow it to absorb properly before entering the pool, as otherwise, a visible film of residue may remain on the water.

Facilities Details

Free Wifi

4 Available Room Types

JUNIOR SUITE WITH VIEWS
JUNIOR SUITE WITH VIEWS
JUNIOR SUITE WITH VIEWS
JUNIOR SUITE WITH VIEWS

JUNIOR SUITE WITH VIEWS

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38 Square Meter

SUITE STANDARD
SUITE STANDARD
SUITE STANDARD
SUITE STANDARD

SUITE STANDARD

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100 Square Meter

BUNGALOW OCEAN FRONT
BUNGALOW OCEAN FRONT
BUNGALOW OCEAN FRONT

BUNGALOW OCEAN FRONT

room-size-icon

38 Square Meter

BUNGALOW WITH VIEWS
BUNGALOW WITH VIEWS

BUNGALOW WITH VIEWS

room-size-icon

38 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi