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Reviews from Guests

3.0/5

tripadvisor

1,055

Reviews

from real guests

331tracy

4

/

5

My Sister and I spent a week in June! Upon arrival, requested tv to be fixed, entering thru the patio door with old school key was challenging one day. Noisy in the back of the hotel @ night but was clean and the pool area had lots of character. Breakfast was tasty but lacked variety. Beach club access was easy & convenient. Beautiful part of Isla Mujeres!

74adrianad

4

/

5

New and comfortable room. But did a lot miss outlet adapter or USB to charge cell phones. We improvised putting on the USB of the TV but it was very slow. The morning receptionist allowed to charge the computer but was also slow. Playa Norte accessible after crossing a street and entering by a partner hotel of Na Balam. We can stay in the beach structure even after check out. Very attentive staff at the restaurant, very good and robust breakfast. Hotel is far from the ferry, we risked going on foot with the bags and 2 children but it was quite tiring. On return, we rent a taxi for 165 pesos (credit card). By the way, take cash in kind as many places do not accept card (Brazil much more advanced and modern in relation to the means of payment!) Isla Mujeres has won our heart, the best beach in the world for children and also for those who do not like to surf. Hot water; soft, clean, crystal clear, light! Sun does not burn, very nice day and, if I had more money, we would stay at least 2 days there kkkk

Rachel1283

5

/

5

We had a wonderful, relaxing stay at Na Balam. It's clean and quiet and has a great breakfast. The location is perfect or Playa Norte. We'll be returning!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi