Soberanis Hostal

What a shame that they treat tourists like this and are closed-minded! I made a reservation through an app from CDMX for my brother, so that he will spend last night at this establishment. Upon arrival (10 pm) they told him that it had not been paid for, only reserved. He called me immediately and it seemed a little strange to me if he had entered the CT data. Mr. David González (reception) explained the situation to me. I asked him to please give him the room so he could rest after a long trip, while I looked for the reservation information and would immediately proceed to make the corresponding payment. Well, his response was "NO!! UNTIL I PAY!!" with the worst of ways. My brother paid for it and Mr. David Gonzales did not respect the price established in the reservation (app) $585, he charged him $735. At the time my brother had to pay it to be able to have a place to spend the night and not look for another lodging option at that time (10pm).

I ended up at this Hotel by default The airplane had mechanical problems so all passengers were shuttled here courtesy of the airline and given dinner vouchers. Upon arrival..my first instinct told me not to expect much and i was right. The food was bland and the Hotel rooms even though clean were somewhat on the dark side.. My room had no window and was a bit small for the hotel furniture and myself. The positives of the hotel was its location, which was in walking distance of Supermarkets, Restaurants,Bars, Banks, Cadecas etc. Was glad i was only there one night.. Not my cup of tea but it was not the worst.

If you need a cheap place to leave your bags and change to take advantage of everything Cancun has to offer, stay here. The amenities are basic. Its a functional room in a great location, ADO's terminal is right around the corner so Mexico is at 'your doorstep'.