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Reviews from Guests

4.0/5

tripadvisor

802

Reviews

from real guests

Mobile794149

4

/

5

My boyfriend and I stayed at Ser Casasandra for our whale shark experience and loved the property. The hotel also arranged our private charter flight from Cancun, which was super convenient and a seamless experience. We stayed in Room 3, which was roomy, clean and has a lovely view of the beach. Breakfast each day was wonderful, and Yosnier (Yos) went above and beyond to accommodate us. Unfortunately, there were families with young children while we were there, so we ended up avoiding the pool area ... and other guests staked out beach lounge chairs they didn't actually use, so even though the beach was clean and nice and uncrowded, we didn't use it as much as we would have liked due to the lack of unclaimed lounge chair space.

Q4249ZCjeffp

5

/

5

This is always the best way to get away and relax in the most idyllic place on Holbox. Beautiful property with lovely staff. I want to call out our favorite friends there: - Yos - service, Erismay, “Peanut” - our personal concierge, Maximilliano - service, Fabiano - reception, & Omar - Beach service!! We miss you all!

cancermonkey68

5

/

5

loved our stay here… the hotel is beautiful and has an understated chic. rooms were well designed, clean and cool, and a view of the beach across the street from the room and the hammock on the balcony was so nice. above and beyond was andrés the head chef… he did a private hot sauce lesson with me, and sent me home with almost a liter of vacuum packed salsa habanero… yosnier and erismey made the included breakfast conversation interesting, and the front desk of joanna and cynthia were very helpful.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi