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Reviews from Guests

3.0/5

tripadvisor

599

Reviews

from real guests

droptine

3

/

5

We stayed here mid April for 10 days and thank you Mother Nature for providing us with 10 days of perfect weather.Upon checking in we immediately felt the negative vibes from the front desk young lady.Never any kind of greeting whatsoever, no hello, no welcome only a very somber face who gave us the impression that she had more important things to do. When checking in you will be required to provide a $200 deposit , we knew this before hand and there were not any issues with this. What we did have an issue with when you check in they provide you with a wrist band that you are required to wear. I’ve been to all-inclusives many times where wrist bands are required, but never before have we been to a hotel on the island where they require you to wear a wrist band, this caught us off guard. We stayed on the 2nd floor in a king ocean view room and the view was gorgeous as we watched beautiful sunrises every morning. The room was very basic and in dire need of remodeling. There is a step up from the main room into the bathroom and one needs to be very careful of this as I bloodied up both of my big toes. The pool area and the pool itself was very nice and well kept. The hotel is very secluded and that’s what we loved most about staying here. Upon checking out the same young lady checked us out with no farewell, no hope to see you again, no safe travel, did you enjoy your stay…Nothing! Owners if you read these reviews please train your front staff personal to be more amiable, first and last impressions go a long ways.

dmurtagh

5

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5

This hotel exceeded our expectations. It was on a quiet road off the main area on the north of the island and as two girls we felt very safe! Our room was lovely and clean and the beds were very comfy. We had an amazing balcony facing onto the pool and sea. We had an area out the front to park our buggy and it was excellent value!

tkjacobs18

3

/

5

I’d give this hotel a solid 3.5 star rating. It is nothing fancy but perfect and well priced for a stay in beautiful Isla. I have stayed in many different rooms including garden, partial ocean view and on my latest stay a King Ocean Front Room. I have been staying here for 3 years. During my current stay, as you can see from the photos, my view was partially obstructed. There was a lounger out front of my room however I never got to use it due to it being taken by other guests the entire stay, not a huge issue. Unfortunately, I cannot upload the videos I took of the room. My room was never cleaned during my stay and I was there for 5 days. One day, a maid came by and gave me clean towels and took my trash. That is unacceptable and disappointing. Also, some sort of construction was going on and I was awoken to it or other loud staff every morning. Again, unacceptable. The staff also seemed to take a keen interest in what was going on in my room, to the point I could hear them outside my room snooping. The owners are lovely people and we come here to go fishing with Keen M, highly recommended. I hope they see this review and implement some much needed changes. If so, I’d happily update my review to 4.5 stars next trip.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi