Caracol Suite Hotel

Do not ever go to this hotel!! We stayed one night, an hour after we left I realised I left a pouch of all my jewellery, contacted them immediately. Told it was not there!! And then they put the...

We invited this hotel to our first night in Playa and for the rest of the week, after we arrived in our room we had a scorpion in the room. We were very frightened and were very surprised by the lack...

Had a very bad experience: 1) at check-in, they told us they did not have a key for our room, but that they can lock and unlock the door for us 2) aircon blocked at 27°C... 3) TV not working 4...