HACIENDA TRES RIOS

Hacienda Tres Rios is a beautiful resort, however, the owners: Sunset World Resorts wouldn't refund our 1 person that didn't make the trip after we prepaid in full. They claimed they would/could, but instead of just crediting our credit card, they wanted all our banking information to send the money that way. Um.. no? The place was very quiet. The rooms were beautiful. The food was great. Some places took a bit longer to get a meal. Maybe short staffed on the weekends or room service? Or maybe time of year. They were still doing renovations around the grounds.. and the beach definitely needs some TLC.

Excellent service in the Bar area, we were served by Andy and besides the fact that he prepares delicious drinks, his service is excellent.

Excellent, very well taken care of the whole time