Hotel Maya Turquesa

On December 21, 2021, my family and I went to Playa del Carmen to rest, as I had just had eye surgery. What happened in that hotel chain left me traumatized and with no desire to return. The night...

good location only, and people at the front desk is polite but... wifi is not working, same with the TV and toilet, i called 3 times to they do it, the water from the shower flooded the bathroom...

I have honestly never stayed anywhere so dirty. This was supposed to be a three night stop over for us in Playa del Carmen, but we left early - as soon as we could arrange accomodation elsewhere. The...