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Reviews from Guests

4.0/5

tripadvisor

5,931

Reviews

from real guests

737ericab

4

/

5

Our group stayed at the Mayan Palace for 5 nights. The resort is beautiful- lots of nature, vegetation, animals. Staff was very friendly and helpful. The food was very expensive and mediocre in...

Flyer05539978877

4

/

5

I stayed at this resort twice. My first visit the laid the red carpet out for us. We stayed at the Luxx. Mayan Palace on the other hand is a whole different story. We had roaches that they only...

mariekZ1241JJ

1

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5

Spent hours on figuring out our charges. Had separate accounts set up several workers said they would take care of it. Spent 3 hours night before leaving in the lobby figuring it out and they still...