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Reviews from Guests

4.0/5

tripadvisor

27,281

Reviews

from real guests

Perfectweekends1

3

/

5

The place is a great adventure, plenty of animals, cenote and water park. Drinks very good, only let down is the food, not very varied, and not hot. Hope it gets better. The worst thing is the a la carte restaurants are really difficult to book, and when you do get through, they are all full. Not good enough. Still there, and hope we can get access, otherwise, big disappointment. Seriously thinking of going out for food. Such a shame as we are really enjoying the flora and fauna. Management needs to be aware of the guests’ disappointment. Hope it improves.

39anagabrielav

5

/

5

The food in Tuscany was delicious. The salmon and brisket 10/10. Juan and Jesús excellent service

Scenic03746000109

5

/

5

We had an incredible time at Sandos Caracol. We really enjoyed the activities, shows, and parties. The entire entertainment team has exceptional energy, charisma, and service. Special recognition to the great entertainment team for Mitzy, leader Francisco, Sebastián, Leo, and Yanis. My whole family enjoyed it very much. Thank you for making our vacation unforgettable!!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi