Azul Sensatori Hotel By Karisma Gourmet AI

My husband and I had a great time at the Iberostar Selection Riviera Cancun. The resort was at about 15% capacity during our week. It was very quiet. We chose to enjoy the quiet pool for the majority of our stay. There were days that we were the only people there or maybe a couple other people. We loved it! The resort is very well maintained. Beautiful grounds! The beach was not accessible due to the sargassum. We knew this going into the trip and we were okay with it. We knew it was going to be a pool vacation. The food was excellent! We have been to several all inclusive resorts and we really enjoyed the food. We ate at the Spanish restaurant, Mexican (twice), Italian and the buffet. Not all of the restaurants were open each night. We had Jesus as a server at the Mexican and Italian place. He was incredible! Such a kind man and loved to bring us other dishes for us to try out. Javier and Roman were fantastic at the buffet and the pop-up lunch spots. Javier made me a special coffee every morning and it was the best coffee! Cristina helped get us checked in and gave us a tour of the resort. The service was great! We also met a hostess (I can't recall her name) but she was so sweet and kind. It's definitely a quieter resort and not a party atmosphere. We will definitely be back to this Iberostar!

We have just completed a 5 day stay at this resort. We knew before we came there was no beach. What we weren’t prepared for was the smell of the seaweed. We had an ocean front corner suite with a huge balcony. It was lovely and comfortable. We usually stay at Joia but due to the great rates we decided to give it a try. We loved our room. As always EVERY SINGLE Iberostar staff member was incredible!! We thought the food was great at the buffet and loved the Italian restaurant. We also had a great pizza at the outdoor pizza restaurant. Star Prestige was excellent and every staff member went over the top to help us. The members only pool was excellent and again the staff over the top. Mauricius even brought us banana splits one day without asking us. I gave this a 4 star review for a few reasons. I am here working on a book and planned to be up early having coffee delivered to work on my book. There is NO room service before 11. The in room coffee is just not good. Yes.. there is a 24 hr cafe for coffee but it’s in the lobby. The area for the shows was too uncomfortable to watch the shows. It was just too hot. Overall it’s a great family resort and we had a relaxing time. I just wish I had known about the coffee situation before we arrived.. maybe this review will help the other coffee lovers out there. 😊 Don’t hesitate to try this resort !!! Highly recommend the corner suite with the huge balcony!!!

Here now and I have to say that the basic pool bar has a bloody major issue with white women. Me and another lady stood by the bar for ten mins and Latino men were coming after us, men and women and they were served immediately. The other white woman gave up. I sent my husband and he got served straight up. Went back later and another white woman and I were waiting. No customers and one of the barmen looked at me and turned and walked away and stood on the stairs. A bloke who looked Latino rocked up and he walked down and served him. It’s either sexist or racist, or I suspect both, but I will never come here again. And I suggest if you’re white you don’t either. These days you’d think sexism and racism would be no issue. It seems here it is. They need some serious training. Disgusting behaviour.