Ko'ox Caribbean Paradise Hotel

I had read some comments before staying and had a bit of uncertainty, but overall everything was fine. I don't give it 5 stars because it does have some things to improve; the bathroom, for example, at least in the room I got, was entering, and the glass is very visible. So if you open the room door and someone is in the bathroom, surely if someone is in the hallway, they would notice. That is a bit uncomfortable because the glass is transparent; maybe if they put some kind of vinyl to provide more privacy, it would be better. Also, the drainage pipes are visible on the ceiling, which does not look good. Aside from those two things, I think it is a good place to rest, and the gentleman who welcomed us at night was very kind; he was the same one who checked us out and treated us well.

Excellent location comfortable beds, pillows not so much , if you consider that indigo of the fridgebar has cost eye and do not notify until check out , parking is 250 per day

Having left a 5* hotel in riviera maya (the grand Sirenis) having booked 2weeks all inclusive, we chose to leave due to uncompromising management and two ceiling leaks in different rooms and this humble place took us in and accommodated us perfectly. The location is perfect , although I’ve seen a few moans about noise (my advice is choose your location better 😏) Ignore the terrible reviews, these are people wanting the moon on a stick! The staff were perfect as was location, the room was basic but all we needed was a bed and a shower and the gummy bears in the sweet basket 😁