El Caracol Tulum

the worst hotel that i had stayed a lot of mosquito ,2 roaches in the room , dark room . when i complained he acted as he didn't understand me . Never ever again even they give me a complimentary...

Me and a friend booked this place because it was the cheapest available on the beach and it made our entire trip a nightmare. I don't even think it's a real hotel - the people that work there speak...

Worst place ive ever stayed at. It was gross, over priced, and horrible customer service. The workers were so rude and made us feel so unwelcomed. Our room was dirty, had bugs, and leaked when it...