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Reviews from Guests

3.0/5

tripadvisor

325

Reviews

from real guests

Z686CTquentind

5

/

5

I had some of the most wonderful moments of my life at this eccentric hotel.I am deeply sad it had closed.The site looks like a tsunami hit it.RIP Hotel Zulum and thank you Esteban.

481minerval

2

/

5

The only good thing about that hotel is the view There was no water even for the toilet, obvious fridges to bathe or wash your hands When there was to bathe because it is only a tube has no shower have neither cancel nor curtain so everything is splashed on the toilet paper and that makes the water drain to the room, we had to put the towels of the room and pool to dry, it needs much but much maintenance to the windows, doors. We included breakfast and we were served breakfast until 11:45 and the second flat told us that the chef arrived until 12:00 pm. I would never return Nobody solves Nobody's empathetic to solve Lousy.

jennmX7580PE

1

/

5

Beware! There is no AC at this hotel! The weather in Tulum is ver hot and humid AC is necessary! The fans they give do not help! We left after a few hours due to not being able to handle how hot it was in the room! The power kept going off! The only thing i can say is the staff was nice and it is well located!

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi